Is Outlook.com Premium offered as a standalone subscription?
No, the Outlook.com Premium standalone offering is now closed to new subscribers.
The Outlook.com Premium standalone offering was closed to new subscribers in October 2017. Many of the benefits in the standalone subscription are now included with subscriptions to Office 365 Home and Office 365 Personal.
How can I upgrade to Premium?
Visit Compare Microsoft Office Products to see how you can get the most from Office 365 Home and Office 365 Personal. Learn more about the enhanced Outlook.com features available to Office 365 subscribers.
I already have Office 365 Home or Personal. Can I setup a personalized email address?
Yes, we are in the process of rolling out the ability for Office 365 Home and Personal subscribers to set up a personalized email address using a GoDaddy domain. Learn more about how to get a personalized email address in Office 365.
Note: Some of the features in Outlook.com Premium custom domains are not being included in the Office 365 experience. If you currently have a personalized email address through Outlook.com Premium, we recommend keeping your subscription active and not changing your configuration.
Information for existing Outlook.com Premium subscribers
Current subscribers can renew their subscriptions and continue receiving the same benefits.
Yes. Current subscribers can renew their subscriptions to continue receiving the same benefits.
Go to https://premium.outlook.com and select Sign In at the top right corner of the page.
I’m also an Office 365 subscriber. Can I get a refund on the remaining months of my Outlook.com Premium subscription?
Due to the special promotional price of the Outlook.com Premium offering, we're not providing refunds for the months that remain on existing subscriptions.
Yes, you can sign up for an Office 365 Home or Office 365 Personal subscription at products.office.com.
NOTE: The personalized email address feature of Outlook.com Premium is not available in Office 365 Home or Office 365 Personal subscriptions.
Yes, we will continue to support current Outlook.com Premium customers with a custom domain. Just continue to renew your Outlook.com Premium subscription, and your domain renewal will be automatically included in your yearly subscription fee.
I received a personalized email domain as part of signing up for Outlook.com Premium. Can I move the email service for that domain to another provider and cancel my Outlook.com Premium subscription?
We're working on a solution that will enable you to transfer your domain to other providers. For now you should continue to renew your Outlook.com Premium subscription to retain control of your domain and to continue using your personalized email address.
Go to Outlook.com Premium FAQ for help with your account.
Need more help?
For help with Outlook.com, select ? at the top of your Outlook.com window.
For help with your Microsoft account or subscriptions, visit Microsoft Account Help.