Outlook Web App options on a mobile device

Important   For the best mobile email experience, we recommend that you install the latest Microsoft app for your device: Outlook for iOS or Outlook for Android.

If you’re using Outlook Web App on a mobile device you’ll see a different set of options than you do when you use Outlook Web App on a desktop or laptop computer.

In this article

Options for Outlook Web App on any mobile device

Automatic replies

Time zone

Email signature

Offline folders

Options if you’re using OWA for iPhone, or OWA for iPad, or OWA for Android

Passcode

Contact Sync

Offline folders

What you can’t do in Options on a mobile device

Options for Outlook Web App on any mobile device

To use Options on a mobile device, tap More More options, then Options.

After you’ve made the changes you want, tap the Save Save or Save to save your changes and close Options. To cancel your changes, tap away from the options page or tap Cancel discard.

Options on a mobile device

Automatic replies

If you’ve already set an automatic reply, you’ll see those settings here. The only difference between automatic replies on a mobile device and automatic replies in Outlook or Outlook Web App on a desktop or laptop is that you can’t set a start and end time. If set, start and end times still apply, they just don’t show here.

Time zone

Set your time zone here.

Email signature

If you’ve created an email signature in Outlook Web App on your desktop or laptop, you’ll see it here. You can use that signature, or you can create a mobile signature. If you create a mobile signature, it will be used in place of your default signature when you send a message from a mobile device.

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Options if you’re using OWA for iPhone, OWA for iPad, or OWA for Android

If you’re using OWA for iPhone , OWA for iPad, or OWA for Android, you’ll see additional options.

OWA for Devices options

Passcode

The passcode helps secure your mailbox. Your organization’s administrator may require that you set a passcode. The passcode, combined with your username and password (which you entered when you initially installed the app), lets you quickly access your account.

Contact Sync

Contact Sync lets you copy the contents of your personal Contacts folder to the address list on your device, making them available to other applications that use the device’s address list. If you turn Contact Sync off, those entries will be removed from the device’s address list. Contact Sync is only available if your organization’s administrator has enabled it.

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Offline folders

By default, your Inbox, Drafts, Contacts, Calendar, and five other message folders that you’ve used recently will be synchronized for offline access. Which folders are synced will change depending on how often you access them. As an alternative, you can use Options to select up to five message folders to sync. Each folder that you choose will take the place of one of the five that would have been automatically synced.

To learn more about OWA for iPhone or OWA for iPad, see Blog - OWA for iPhone and OWA for iPad.

To learn how to install OWA for iPhone or OWA for iPad, see OWA for iPhone in the Apple Store or OWA for iPad in the Apple Store.

To learn how to install OWA for Android, see OWA for Android in the Play Store.

To learn more about OWA for Android, see the blog post OWA for Android now available on select devices.

What you can’t do in Options on a mobile device

Not every option that’s available in Outlook Web App on a desktop or laptop computer is available when you’re using Outlook Web App on a mobile device. For those options, you’ll need to sign in to your account on a desktop or laptop:

  1. Sign in to Outlook Web App. For help, see Sign in to Outlook Web App.

  2. At the top of the page, select Outlook (or Mail). Or, select the App launcher Office 365 app launcher icon, and then select Outlook.

    Office 365 navigation options
  3. At the top of the page, select Settings Settings icon > Options.

Outlook Web App options that must be set on a desktop or laptop computer include:

  • Account settings

  • Changing your account password

  • Inbox Rules

  • Delivery reports

  • Retention policies

  • Most mail and calendar settings

  • Phone settings

  • Junk email settings

  • Add or remove Apps

  • Perform a remote wipe of devices that are connected to your account

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Applies To: Outlook Web App for Office 365, Outlook Web App for Office 365 Small Business, Outlook on the web for Office 365 Business, Outlook Web App



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