Options > Change Password

If you’re wondering why you’re seeing the light version of Outlook Web App, how to get back to the standard version of Outlook Web App or to Office, or how to use a different email program on a mobile device or computer, see Outlook Web App Light.

The steps to change your password depend on the service you’re using. For more information, see “What else do I need to know?” later in this article.

To change your password from Outlook Web App, go to the upper corner and choose Options, then choose Change Password from the list in the navigation pane.

  1. Type your old password.

  2. Type a new password.

  3. Type the new password again to confirm it.

  4. Click Save on the toolbar.

After you change your password, you may have to reenter your credentials and sign in again. A message will be displayed after your password is changed successfully.

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What else do I need to know?

  • If you also connect to your account from a phone or a tablet, you also need to update the password in the settings on that device to match your new password. Similarly, you also need to update the password in the settings of any other desktop email application you may be using (for example, Apple Mail, Mozilla Thunderbird, Microsoft Outlook, or Windows Live Mail).

  • To help make your password more secure, you can:

    • Use a minimum of eight characters (your account may require more or less).

    • Use a mix of capital and lowercase letters.

    • Use numbers as well as letters.

    • Use punctuation or other non-alphanumeric characters.

  • Most email accounts require a minimum number of characters or a minimum level of complexity for passwords. The requirements are set by your administrator. For information about the password requirements for your account, contact your helpdesk.

  • Depending on your mailbox settings, you may not be able to change your password using the Options page. If the Change Password option doesn’t appear on the options list, it means your system administrator has set it up so that you can’t change your password here. This could happen if your mailbox is managed by a school or a business. For example, if you’re an Office 365 Enterprise user who uses the same credentials (that is, user name and password) to sign in to both your organization’s computer network and the Office 365 portal, you’ll be prompted to change your password periodically when you log on to your organization’s computer network. When you change the password you use to log on to your organization’s network, the new password is used in the Office 365 environment. In that case, after you change the password you use to log on to your organization’s computer network, you’ll then need to update the password on your mobile device and desktop email program to match the one you now use to log on to your organization’s computer network. If you can't change your password using Options, contact your helpdesk.

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What if I want to know more?

Outlook Web App Light

Outlook Web App Light > Options

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