Open and use the Web Part Maintenance Page

The Web Part Maintenance Page can help you isolate and fix problem with a Web Part or Web Part connection on a page. You must have the appropriate permissions to use the Web Part Maintenance Page.

Tip:  If you're not sure which Web Part or Web Part connection is causing a problem on your Web Part Page, it's a good idea to work in a step-by-step fashion by closing one Web Part at a time and then browsing through the Web Part Page (click Go Back to My Web Part Page) to see if that fixes the problem. After you identify the problem Web Part, you can consider resetting or deleting it.

  1. Open the page containing the Web Part.

  2. Click the Page tab, , click the down arrow next to Edit Properties in the Manage group, and then click Edit Properties.

    Note: If you don't see the Page tab at the top of the page, click settings Office 365 Settings button , and then click Edit page.

    Page tab opened to ribbon with Edit Properties highlighted
  3. Click Open Web Part Page in maintenance view to display the Web Part Maintenance Page. You might have to scroll down the page.

    Note:  To access the Web Part Maintenance Page for a page that is not stored in a document library, such as the site home page, append ?Contents=1 to the end of the URL for the page..

  4. Verify that you're in the view that you want, either a personal view or shared view. If you need to switch views, do one of the following:

    • If you're in a personal view and you want to switch to a shared view, click Switch to shared view.

    • If you're in a shared view and you want to switch to a personal view, click Switch to personal view.

    Toggle link for Personal or Public view
  5. Select one or more Web Parts, and then do one of the following:

    • To move a Web Part off the webpage, and back to the Web Part Page gallery, click Close.

    • To remove personal property values and revert to the shared property values of the Web Part, click Reset. You are prompted for confirmation before resetting a Web Part.

    • To permanently delete a Web Part from the page, click Delete. You are prompted for confirmation before deleting a Web Part.

      Note:  If the Allow editing in personal view option, under the Web Part property Advanced is unchecked, a Web Part may only be deleted in a shared view. The default is checked.

  6. When you finish, click Go Back to Web Part Page.

    Note:  You can't use the Web Part Maintenance Page to close, reset, or delete a static Web Part (that is, a Web Part outside a Web Part zone). To maintain a static Web Part, you must use a SharePoint-compatible Web design program, such as Microsoft SharePoint Designer 2013.

See Also

Add, move, minimize, or delete a Web Part from a page

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