OneNote on Windows devices crashes when using Inking feature

Last updated: September 2016


After running the Windows 10 Anniversary update 14393.187, you may face repeated crashes following several minutes of program not responding with OneNote 2016 for Windows desktop and OneNote for Windows devices. This issue is most visible when trying to move, copy or manipulate large blocks of ink, copy handwritten ink notes to another page, or when you copy/cut handwritten notes.

Status: Workaround

We're aware and currently working on a fix. In the meantime, if you run into this issue, proceed to these workaround steps:

  1. Select the ink that you want to copy with the lasso tool.

  2. Right-click and select Treat Ink as Drawing.

  3. Cut, copy or manipulate the selected writing as desired.

  4. You can select the ink you have manipulated again if you like. To do this, right click and choose Treat a writing to make it searchable again.

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See Also

Fixes or workarounds for recent issues in OneNote for Windows

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