Office 2016 for Mac, macOS Sierra potential crash issues

Last updated: October 2016


Apple released macOS Sierra on 9/20. We recommend customers do not upgrade to macOS Sierra at time. This is because some customers are reporting Office 2016 for Mac applications are closing unexpectedly, or crashing, on macOS Sierra. Microsoft is working with Apple to resolve this issue.

Status: Workaround

Turning off “Auto Proxy Discovery” or “Automatic Proxy Configuration” is a possible workaround, if allowed by your organization’s network configuration. Contact your local network administrator for more information on your network settings.

We will update this content when more information is known, including a fix or additional workaround.

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See Also

Fixes or workarounds for recent Office issues

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