Office 2016 for Mac, macOS Sierra potential crash issues

Last updated: October 2016

Issue

Apple released macOS Sierra on 9/20. We recommend customers do not upgrade to macOS Sierra at time. This is because some customers are reporting Office 2016 for Mac applications are closing unexpectedly, or crashing, on macOS Sierra. Apple is investigating how to resolve this issue.

Status: Workaround

Turning off “Auto Proxy Discovery” or “Automatic Proxy Configuration” is a possible workaround, if allowed by your organization’s network configuration. Contact your local network administrator for more information on your network settings.

We will update this content when more information is known, including a fix or additional workaround.

Have a feature request?

Lightbulb - Idea

We love reading your suggestions on new features and feedback about how you use our products! Share your thoughts on the Office UserVoice sites. We’re listening.

See Also

Fixes or workarounds for recent Office issues

Was this information helpful?

Great! Any other feedback?

How can we improve it?

Thank you for your feedback!

×