We are introducing a number of changes to Office 365 in the web to simplify and personalize the user experiences for you and your users.
The new Office 365 app launcher will begin rolling out to First Release customers the week of November 6. The new app launcher is personalized and will help users open and switch between the apps they use most. The apps that users see are still based on the licenses their admin has assigned. However, the redesigned main view now emphasizes the most used applications across Office 365. It also highlights additional apps relevant to your users. For example, teachers and students may see education-specific apps.
Later in this article you will find two videos. Admin Overview video: Meet the new Office 365 app launcher will show you the new experience so you can prepare for the change and Snapshot Video: New Office 365 app launcher, gallery and Office.com is a brief video you can share with your end users to help them understand what's coming.
The videos introduce the new Office 365 app launcher as well as highlight how www.office.com is an easy to remember URL to help them get started with all things Office 365 and specifically, working with online documents. Additionally, the new Office 365 gallery page is now available from www.office.com, that will help you and your users better understand the apps, tools, and services that are part of your Office 365 subscriptions.
Admin Overview Video: Meet the new Office 365 app launcher
Check out the video of the new app launcher and www.office.comto see them in action.
Snapshot Video: New Office 365 app launcher, gallery and Office.com
Share this video link with your users to give them a quick overview of the changes: Introducing new Office 365 web experiences.
Frequently asked questions
Here's a list of some frequently asked questions. Don't see your question answered here? Leave us your question at the bottom of this page: Was this information helpful?
Can I pin admin custom tiles to the main view of the launcher for my organization?
Admins will continue to have the ability to add custom tiles to share line-of-business (LOB) apps, sites, and URLs with their organization. However, they will only show in the main view if pinned by an end-user.
The All view is optimized for search and there's a new grouping at the top of this view called Admin selected apps for admin custom tiles so that users can easily discover them.
Will all my users see the same apps they do today?
While the new app launcher is in First Release, a user's main view will include a default set of apps, plus any additional apps the user opened in the last couple of days. Beyond First Release, a user's main view will include their new defaults and any additional apps a user has utilized in the last 30 days. From the All view, users can also easily pin any app, including admin custom tiles, to the main view of their launcher.
What happened to the Mail, Calendar, People and Tasks tiles?
Access to all Outlook modules is now consolidated in the main view of the app launcher with a single tile called Outlook that opens Mail. People, Calendar, and Tasks can be accessed through the menu in the lower-left corner of the Outlook app (beneath the folders), just like on the desktop. Direct access is also available with individual Calendar, People and Tasks tiles in the ALL apps view, and the tiles can be pinned to the main view of the app launcher, like other apps. Additionally, if a user clicked on Calendar, People, or Tasks directly in the previous 30 days*, we will automatically pin that tile to their main view. See Can I pin admin custom tiles to the main view of the launcher for my organization? for questions about the First Release experience for pinning apps outside of defaults.
Will my users' apps highlighted in the main view keep changing based on their use?
After your users see the new launcher for the first time, apps in the main view will stay the same, unless a user chooses to customize their apps or an administrator adds or removes licenses. If you have difficulty finding an app, click All your apps and search or look through the alphabetized list of apps available.
Do apps open the same as they do today?
The apps in the launcher will open in different tabs, so a user should not expect the browser Back button to always take them where they were.
Are there additional resources to help me prepare?
Yes. We've created a ~5 minutes Microsoft Mechanics video to explain the new Office 365 app launcher experience, as well as the new Office 365 gallery and changes to www.office.com. Additionally, you can listen to our archived Microsoft Ignite session where we go into more depth on the new experiences and the customer challenges they are designed to help.