Migrate email and contacts to Office 365

Contributors: Sirkku Willie

Import or copy email from Gmail or another email provider to Office 365.

Want help with this? Contact Office 365 for business support.

You need to use a version of Outlook that is installed on your desktop for this task. Outlook is included in most Office 365 plans.

Import from Gmail

Follow these steps to import email, contacts, and calendar from Gmail into Outlook with Office 365:

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Import from Outlook (desktop)

Follow these steps to export email, contacts and calendars from Outlook to a .pst file, and then import that file to Outlook with Office 365:

  1. Export email, contacts, and calendar

  2. Import mail, contacts, and calendar

If you just want contacts, follow these steps:

  1. Export contacts from Outlook

  2. Import contacts to Outlook

To start the process, open Outlook and choose File > Open & Export > Import/Export.

Screenshot of the File menu in Outlook 2016 Screenshot of the Open & Export command in Outlook 2016 Screenshot of the Import/Export button in Outlook 2016

See other email accounts in Outlook

Just want to see your email from another provider (like Gmail, Yahoo, or Live.com) in Outlook? No need to import or migrate. You can set up Outlook or Outlook Web App so you can access your other accounts from the same place as your Office 365 mailbox and send, receive, and read email sent to those accounts.

Outlook (desktop)

Add an account, such as your private Gmail account, to Outlook.

  • Open Outlook, then go to File > Add account.

Need more detailed steps? See Add an account.

Outlook Web App

Use a connected email account to sync with Gmail or other services.

  • Sign in to Office 365, then go to Settings > Mail.

  • Under Options, choose Accounts > Connected accounts.

Need more detailed steps? See connected email accounts. Connected accounts only work with Outlook Web App. Office 365 updates your mailbox with information from your connected accounts once every hour.

Multiple mailboxes: Admins can bulk import email, contacts, and calendars to Office 365

Depending on your source email system, you can choose from several bulk migration methods. Read Ways to migrate multiple email accounts to Office 365 to decide which method works for you.

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