Maximize upload and download speed

Maximize upload and download speed

The time it takes to upload or download a large amount of data from OneDrive depends on your Internet connection speed, how close you are geographically to our servers, how much your Internet service provider lets you upload in a day, the speed of your computer, and other factors. Here are some tips for maximizing the transfer speed:

  • Use a wired instead of a wireless connection.

  • Avoid running other apps on your computer when you're uploading or downloading a large amount of data.

  • Avoid using your Internet connection for other activities while you're transferring a large amount of data. It might help to upload or download at night, when the connection is getting less use from other people in your area.

  • Before you begin transferring a large amount of data, make sure your computer isn't set to go to sleep. If it goes to sleep, all uploading and downloading will stop.

To test your connection speed, search the web for "bandwidth test." After you know your connection speed, search the web for "upload time calculator" or "download time calculator" to find out how long you can expect it to take to upload or download a specific amount of data.

Need more help?

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Get online help
See more support pages for OneDrive and OneDrive for Business.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.

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Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team. To contact One Drive for Business support from your PC or Mac, open the activity center, select More > Send feedback > I don't like something.

One Drive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.

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Got feedback?
OneDrive UserVoice is your place to suggest the features you’d like to see us add to OneDrive. While we can’t guarantee any specific features or timelines, we will respond to every suggestion that gets at least 500 votes.

Go to the OneDrive UserVoice.

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