Manage Your Contact List

Your Contact List is a list of co-workers, family, friends, and associates with whom you communicate most often. The Communicator Contact List shows the availability of your contacts and allows you to view additional contact details by clicking on the contact’s Presence button. The Contact List is your starting point for communicating with your contacts. With a mouse-click or two, you can place a phone or video call, start an instant messaging session, or start an audio/video conference.

What do you want to do?

Add a contact or distribution group to your Contact List

Create a contact group

View a person’s contact card

Add a contact or distribution group to your Contact List

You can add a single contact or a distribution group to your Contact List.

  1. In the Office Communicator window, in the Search box, type the display name or e-mail address of a person or distribution group. By default, Communicator lists all matching users and groups from the Active Directory® Domain Services and your Microsoft Office Outlook® Contacts folder.

  2. Drag the name from the Search Results pane into the Contact List. You can drag individual names into an existing group in the Contact List. You can also drag a distribution group into the Contact List, but you cannot drag a distribution group into an existing group.

Note: You can also add a response group to your Contact List. A response group is a predefined group of people who have been assigned to handle incoming calls for a particular team or department. Communicator differentiates response groups from distribution groups by displaying a presence icon and a call button next to the response group. If your organization has set up response groups, you can search for them and initiate a call to them.

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Create a contact group

You can create contact groups to organize the people in your Contact List. After you create a group, you can right-click the group name in your Contact List, and then send an instant message to all members of the group.

To create a contact group

  1. In the Contact List, right-click on an existing group name, and then click Create New Group.

  2. In the New Group text box, type a name for the group, and then press ENTER.

  3. You can drag existing contacts from the Contact List into the group or use the Communicator Search feature to find users and add them to the group.

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View a person’s contact card

A contact card provides details about the contact’s availability and activity. Depending on the access level that a contact has granted you, you can see a contact’s schedule, as well as any personal note the contact has written. The contact card also provides a launch point for connecting with the contact, including the ability to start an instant messaging session, call the contact, schedule a meeting, or e-mail the contact.

To view a person’s contact card



  • In the Office Communicator window, in the Contact List, click the Presence button to the left of the contact name.

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