Make and receive a Skype for Business audio call

You can make and receive phone calls with Skype for Business, just like a traditional phone. All you need is your computer speakers and microphone or a headset attached to your computer.

Make a Skype for Business call

  1. In the Skype for Business main window, either find a contact in your Contacts list or type a person’s name in the search box.

  2. Point to the person’s contact listing, and click the phone icon to.

  3. When the call is accepted, use the audio controls to mute, unmute, and so on. For details, see the next section, “Audio call controls.”

Use audio call controls

Point to the phone/mic icon at the bottom of the conversation window to access the controls, and then do any of the following:

  • To put the call on hold, click Hold Call.

  • To mute your audio, click Mute.

  • To interact with the phone system—for example, to enter a code such as your voice mailbox code, on the Dial Pad tab, and then use the dial pad.

  • To change your audio device, click the Devices tab, and then select the device you want to use.

Answer a call

When someone calls you, an alert pops up on your screen. Do one of the following:

  • To answer the call, click anywhere on the photo area.

  • To reject the call, click Ignore.

  • To reply with an instant message instead of with audio or video or set your status to Do Not Disturb so that you can avoid other calls, click Options, and then select your choice.

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Applies To: Skype for Business Online operated by 21Vianet

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