Mail settings

Use Mail settings to customize the settings for messages. You can do things like set up a signature to be added to the messages you send, or control message tracking.

Go to Mail settings

  1. Sign in to Outlook Web App. For help, see Sign in to Outlook Web App.

  2. At the top of the page, select Outlook (or Mail). Or, select the App launcher Office 365 app launcher icon, and then select Outlook.

    Office 365 navigation options
  3. At the top of the page, select Settings Settings: update your profile, install software and connect it to the cloud > Options, and then select one of the following:

    • Settings > Mail

      OR

    • Mail > Automatic processing

      Mail > Layout

I’d like to change the settings for:

Automatic processing

Layout

See the Related topics section at the end of this article for details about options not listed here.

Message options

Use Message Options to control what happens when you move or delete an item, to play a sound when a new item arrives, and to automatically empty your Deleted Items folder when you sign out.

Setting

Description

After moving or deleting an item

Use the drop-down list to choose an action to be automatically performed when you move or delete an item.

Empty the Deleted Items folder when I sign out

Use this setting to automatically empty the Deleted Items folder when you sign out of Outlook Web App.

Warn me when I send a message that may be missing an attachment

When this setting is checked, you’ll see a warning if you mention an attachment in a message but don’t include one. You can still send the message with or without an attachment.

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Mark as read

Use this option to control how and when items are marked as read.

Setting

Description

Mark displayed item as read

As soon as you view an item it is marked as read. You can also change how quickly this happens.

Mark items as read when the selection changes

The item is marked as read as soon as you view something else.

Don't automatically mark items as read

Choose this option if you want to manually mark items as read.

Read receipts

Use Read Receipts to control what happens when you receive a message where the sender has requested to be notified when you've read it.

Setting

Description

Ask me before sending a response

Select this option button if you want to be prompted before a read receipt is sent. This is the default setting.

Always send a response

Select this option button to automatically send a read receipt to the sender whenever one is requested.

Never send a response

Select this option if you never want to send a read receipt to a sender who requests a receipt for their email message.

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Conversations

Use the Conversations settings to control how messages are displayed in Conversation view.

Tip   You can also find these settings by going to Settings Settings: update your profile, install software and connect it to the cloud > Display options.

Setting

Description

Show items in this order

Choose to show the newest or oldest message on top

When items have been deleted

Choose to show or hide deleted items.

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Create an email signature

An email signature is text that you can add to the end of outgoing messages. If you use both Outlook Web App and Outlook, you need to create a signature in each.

Setting

Description

Text box

Type the signature you want to use in the text box. Use the formatting bar to format the font as you want it to appear.

Automatically include my signature on messages I send

Select this check box to automatically include your signature on all outgoing items, including replies and forwards.

Keep in mind:

  • If you don’t select the check box to automatically include your signature on messages you send, you can add your signature to a message by selecting the insert Insert menu at the top of the message and selecting Signature.

  • You can’t include an image file (such as a .gif or .tif) in your signature in Outlook Web App.

  • For more information, see Create and add an email signature in Outlook Web App.

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Message format

Use the Message Format settings to set the default format for new messages. You can also format messages when you create them by using the formatting toolbar in the new message.

Setting

Description

Always show Bcc

Use this to add the Bcc line to all new messages that you create. Recipients whose names are listed on the Bcc line get a copy of the message, but their names don't appear in the list of recipients. Bcc recipients can't see the names of other Bcc recipients.

Always show From

Use this to show the From line in all new messages you create.

Compose messages in this format

Use this setting to set the default format of messages you send. You can use either HTML or Plain text. HTML lets you control the font size, style, and color used in your messages.

Message font

Use this setting to select the default font for messages you create. This option is only available if you chose HTML in Compose messages in this format.

Keep in mind:

  • You can also use change the settings on individual messages to show or hide the From and Bcc fields and to switch between HTML and plain text.

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Message list

Normally Outlook Web App shows three lines of information for each message in your inbox: sender, subject, and part of the first line of text. Use the Message list option to show the sender or subject first, and show or hide the preview line.

Tip   You can also find these settings by going to Settings Settings: update your profile, install software and connect it to the cloud > Display options.

Setting

Description

Layout

Display the sender name or subject first.

Preview text

Show or hide the preview text.

Reading pane

Use the Reading Pane settings to control when messages viewed in the reading pane are marked as read.

Tip   You can also find these settings by going to Settings Settings: update your profile, install software and connect it to the cloud > Display options. There you can change the reading pane layout for a single folder, as well as for all folders.

Setting

Description

Choose where the reading pane should appear

Show the reading pane at the right or at the bottom, or hide the reading pane.

When writing email messages

Compose mail in the reading pane, or in a new window.

When signing in to Outlook Web App

Automatically select the first message in the list when you sign in, or select no messages so you can choose which one to show.

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Related topics

Applies To: Outlook Web App, Microsoft Outlook Web App for Office 365 operated by 21Vianet - Small Business, Outlook Web App for Office 365, Outlook Web App for Office 365 operated by 21Vianet, Outlook on the web for Office 365 Business



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