Mail and Calendar for Windows 10 FAQ

Mail and Calendar for Windows 10 are new apps from Microsoft to help you stay up-to-date on your email, manage your schedule, and stay in touch with people you care about the most. Designed for both work and home, these apps help you communicate quickly and focus on what’s important across all your accounts.


Check out answers to the most common questions about the Mail and Calendar apps for Windows 10 or provide feedback about the apps, submit feature suggestions, or share your comments. To search for additional help topics, use the Search Office help box at the top right corner of your screen.

This topic was updated on June 24, 2017, based on user feedback.

  • Why is my app in the wrong language? Your selected language must match one of the supported languages for Mail and Calendar for Windows 10. To see the supported languages for Mail and Calendar and for steps to set your preferred language in Windows 10, see Supported languages in Mail and Calendar.

  • What do I need to get started with Mail and Calendar? All you need is an email address and a password. We’ll show you how to add your account, send your first email, and create your first event..

  • What languages do the Mail and Calendar apps support? The apps support a variety of different languages. Once you change your language in Windows 10, you should see the changes in Mail and Calendar as well.

  • Where are my email messages or events? If you don’t see older emails, you might need to change your sync duration If your older events, or events far in the future, aren't visible, don't worry. The events are still there, but are outside the range that Calendar for Windows 10 displays. Learn more.

  • Why is my account out-of-date? If you’re receiving a message that your account settings are out-of-date, there are several steps you can take to fix the account.

  • How do I change or update my password? If you change your password on your email account, you’ll need to update the password? stored in the Mail and Calendar apps.

  • How can I delete or remove an account? You can delete or remove an account from either the Mail or Calendar app. You can't delete the default account, but you can turn off email for that account.

  • Can I change the color of the Mail and Calendar windows? Yes. You can change the window color, switch from light to dark theme, or add a background photo to the app. You can't add a background photo to an individual email message. Learn more.

  • Can I get notifications in the Mail app? Yes. In the Mail app, you can turn on notifications for accounts and pinned folders.

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