Keyboard shortcuts in Skype for Business

Keyboard shortcuts in Skype for Business

Many users find that using an external keyboard with keyboard shortcuts for Skype for Business on Windows helps them work more efficiently. For users with mobility or vision disabilities, keyboard shortcuts can be easier than using the touchscreen and are an essential alternative to using a mouse. This article itemizes the keyboard shortcuts for Skype for Business on Windows.

Notes: 

  • The shortcuts in this topic refer to the US keyboard layout. Keys for other layouts might not correspond exactly to the keys on a US keyboard.

  • If a shortcut requires pressing two or more keys at the same time, this topic separates the keys with a plus sign (+). If you have to press one key immediately after another, the keys are separated by a comma (,).

In this topic

Frequently used shortcuts on a PC

The following table is a handy reference to frequently used shortcuts in Skype for Business.

To do this

Press

Main window: Find a contact

F6 (may need to press 2 or 3 times)

When a contact is selected: display more options, for example, to make a call , start a chat, and more

Enter

When a contact is selected: open the context-sensitive menu

Shift+F10

Accept an incoming call or chat

Windows logo key+Shift+O

Decline an incoming call or chat

Windows logo key+Escape

Mute or unmute your microphone in a call

Windows logo key+F4

When video is already established in a call: Turn my Camera On/Turn my Camera Off

Windows logo key+F5

Stop sharing your desktop

Alt+T

Conversation window: invite a contact to an existing conversation

Alt+V

Conversation window: end a conversation

Alt+Q

General navigation and movement

Use the following keyboard shortcuts no matter where the focus is.

To do this

Press

Accept an incoming invite notification

Windows logo key+Shift+O

Decline an invite notification

Windows logo key+Esc

Put the focus onto the Find Contact search box

Ctrl+Shift+Spacebar

Open the main window and put the focus onto the search box

Ctrl+Alt+Shift+3

Mute or unmute microphone in a call

Windows logo key+F4

When video is already established in a call: Turn my Camera On/Turn my Camera Off

Windows logo key+F5

Stop sharing your screen in a call

Ctrl+Shift+S

Take back control when sharing your screen in a call

Ctrl+Alt+Spacebar

Skype for Business main window

Use these keyboard shortcuts when the Skype for Business main window is on the foreground.

To do this

Press

Move to the Contacts list tab

Ctrl+1

Move to the persistent chat tab

Ctrl+2

Move to the Conversation list tab

Ctrl+3

Move to the Phone tab

Ctrl+4

Move to the Meetings tab

Ctrl+5

As a delegate, transfer a call to someone else’s work number. (Not available with all Office 365 subscriptions.)

Ctrl+1 or Ctrl+Shift+1

Open the System menu. Alt opens the menu bar.

Alt+Spacebar

Open the File menu

Alt+F

Start Meet Now

Alt+M

Open the Tools menu

Alt+T

Open the Help menu

Alt+H

Navigate quickly between main sections of the window

F6

Contacts list

Use these keyboard shortcuts while in the Contacts list.

To do this

Press

Delete the selected custom group or contact

Delete

Move the selected group up

Alt+Up Arrow

Move the selected group down

Alt+Down Arrow

On the shortcuts menu, open the selected contact or group contacts card

Alt+Enter

Collapse or expand the selected group

Spacebar

Remove the selected contact from the Contacts list (non-distribution-group members only)

Shift+Delete

Contact card

Use these keyboard shortcuts while in a contact card. Press Alt+Enter to open a contact card.

To do this

Press

Close the contact card

Esc

Move through the tabs at the bottom of the contact card

Ctrl+Tab

Move through the tabs at the bottom of the contact card in reverse order

Ctrl+Shift+Tab

Conversation window

Use these keyboard shortcuts while in the Conversation window.

To do this

Press

Open the Help home page while on the Help menu

F1

Exit the full-screen view. Otherwise, the Conversation window closes only if there is no audio, video, or sharing occurring.

Esc

Accept any of the invite notifications. These include audio, video, call, and sharing requests.

Alt+C

Close the Conversation window.

Alt+F4

Ignore any invite notifications. These include audio, video, call, and sharing requests.

Alt+l

Rejoin audio in a meeting

Alt+R

Open the Save As dialog box for a file that was sent in the Conversation window

Alt+S

Invite a contact to an existing conversation

Alt+V

Save the contents of IM history. Works for person-to-person conversations when you use Outlook.

Ctrl+S

Show or hide the instant message area

Ctrl+W

Send a file, or in the context of a conference, add a meeting attachment

Ctrl+F

Start OneNote to take notes about the conversation session

Ctrl+N

Show or hide the participant list

Ctrl+R

When you control another user’s shared screen in a meeting: navigate left to the previous UI element in the Conversation window

Ctrl+Shift+Alt+Left arrow

When you control another user’s shared screen in a meeting: navigate right to the next UI element in the Conversation window

Ctrl+Shift+Alt+Right arrow

Add or end video

Ctrl+Shift+Enter

Hold or resume an ongoing audio conversation

Ctrl+Shift+H

Mark a conversation as having high importance. For person-to-person conversations, not available for meetings.

Ctrl+Shift+I

Show or hide the sharing stage

Ctrl+Shift+Y

Switch to compact view

Ctrl+Shift+P

Add or end audio

Ctrl+Enter

Lync 2013 and Skype for Business 2015 only: When on a mode button, opens the corresponding callout

Up arrow

In Lync 2013 and Skype for Business 2015 only: When the focus is on a mode button, a default action is taken. For audio, the microphone is muted or unmuted. For video, the camera starts or stops.

Spacebar

Dismiss or hide an open callout or a bubble that has the keyboard focus

Esc

When sharing your screen, set keyboard focus onto the toolbar to control screen sharing. In Skype for Business 2016, press Esc to set the focus back onto the conversation window.

Ctrl+Shift+Space

In Skype for Business 2016 only: Navigate quickly between the main sections of the window

F6

Call controls (Conversation window)

Use these keyboard shortcuts in the call controls while in a peer-to-peer call. This doesn’t work in a conference call.

To do this

Press

End a call or chat

Alt+Q

Transfer: open the contact picker during a peer-to-peer call. (Not available with all Office 365 subscriptions.)

Ctrl+Shift+T

Put a call on hold

Ctrl+Shift+H

Display the dial pad

Ctrl+Shift+D

Video (Conversation window)

Use these keyboard shortcuts when you’re working with video in the Conversation window.

To do this

Press

View the conversation window in full screen mode

F5

Exit the full-screen video mode

F5 (in Skype for Business 2016) or Esc

Pop out Video Gallery; Pop in Video Gallery

Ctrl+Shift+O

Lock your video for everyone in the meeting

Ctrl+Shift+L

IM (Conversation window)

Use these keyboard shortcuts when you’re in an IM with someone.

To do this

Press

Open Help

F1

Save the IM conversation to a file

F12

Save the IM conversation into conversation history

Ctrl+S

Select all content in the conversation

Ctrl+A

Cut the selected text

Ctrl+X

Paste the copied text

Shift+Insert or Ctrl+V

Copy the selected text

Ctrl+C

Change the selected text to bolded

Ctrl+B

Change the selected text to italic

Ctrl+l

Change the selected text to underlined

Ctrl+U

Redo the previous action

Ctrl+Y

Undo the previous action

Ctrl+Z

Change the color of the text you typed

Ctrl+Shift+F

Open a file that’s been received via Skype

Alt+P

Decline a file that’s been sent via Skype

Alt+D

Place the focus in your IM input area

Ctrl+Shift+M

Start a new line in an IM message you haven't sent yet

Shift+Enter

Conversation or meeting stage

To do this

Press

View the Conversation window in full screen mode

F5

Exit the full screen mode

Esc

Stop sharing

Alt+T

Manage presentable content

Ctrl+Shift+E

Show or hide the sharing stage

Ctrl+Shift+Y

Force a pending L1 alert into view in full screen

Ctrl+Shift+A

Switch to the speaker view

Ctrl+Shift+J

Switch to the gallery view

Ctrl+Shift+l

When you control another user’s shared screen in a meeting: navigate left to the previous UI element in the Conversation window.

Ctrl+Shift+Alt+Right arrow

When you control another user’s shared screen in a meeting: navigate right to the next UI element in the Conversation window.

Ctrl+Shift+Alt+Left arrow

Conversation environment

To do this

Press

Delete selected items

Delete

Move to the top of the list

Home

Move to the bottom of the list

End

Move up one page, which is about 24 lines

Page Up

Move down one page, which is about 24 lines

Page Down

Move to the previous contact to start conversation

Up arrow

Move down to the next contact to start conversation

Down arrow

Tabbed conversations

To do this

Press

Open the system menu of the tab window

Alt+Spacebar

Set the focus on a tab item in a tabbed conversation view

Ctrl+Shift+T

Switch to the next tab (continuously loop through all tabs)

Ctrl+Tab

Switch to a specific tab number and move the focus onto that conversation

Ctrl+1,2…9

Dock or undock the selected conversation to or from the tab window

Ctrl+O

Close a tab

Esc

Persistent chat

The persistent chat window uses the same shortcuts as the conversation window and IM. This feature is not available for Office 365 subscriptions.

See also

Learn how to navigate Skype for Business using accessibility features

Get started using a screen reader with Skype for Business

Many users find that using an external keyboard with keyboard shortcuts for Skype for Business on Mac helps them work more efficiently. For users with mobility or vision disabilities, keyboard shortcuts can be easier than using the touchscreen and are an essential alternative to using a mouse. This article itemizes the keyboard shortcuts for Skype for Business on Mac.

In this topic

Keyboard shortcuts in Skype for Business for Mac

You can perform tasks efficiently in Skype for Business on Mac by using the following keyboard shortcuts.

To do this

Press

Sign in or sign out

COMMAND + G

Meet Now

COMMAND + N

Start a call

SHIFT + COMMAND + R

Quit Skype for Business

COMMAND + Q

Minimize the active window

COMMAND + M

Restore the active window

COMMAND + 1

Close the active window

COMMAND + W

Join online meeting by using a URL

UP ARROW + COMMAND + O

Emojis & symbols

SHIFT + COMMAND + SPACE

Exit full screen mode during desktop viewing

ESC

Set preferences

COMMAND + COMMA

Show spelling & grammar

COMMAND + COLON

Report an issue

ALT + COMMAND + B

Hang up

UP ARROW + COMMAND + E

Hold call

UP ARROW + COMMAND + H

Mute microphone

UP ARROW + COMMAND + M

Start video

UP ARROW + COMMAND + V

Share your screen

UP ARROW + COMMAND + S

Transfer call

ALT + COMMAND + T

Admit all in lobby

UP ARROW + COMMAND + A

Mute audience

SHIFT + COMMAND + M

Hide

COMMAND + H

Hide others

ALT + COMMAND + H

Dial pad

COMMAND + 2

Keyboard shortcuts in Lync for Mac 2011

You can perform tasks efficiently in Lync by using the following keyboard shortcuts.

To do this

Press

Sign in or sign out

COMMAND + G

Cancel sign in

COMMAND + PERIOD

Quit Lync

COMMAND + Q

Show the contacts list

COMMAND + L

Close the active window (contact list or message window)

COMMAND + W

Save an instant message

COMMAND + S

Check spelling

COMMAND + SHIFT + COLON (:)

Undo text

COMMAND + Z

Cut text

COMMAND + X

Copy text

COMMAND + C

Paste text

COMMAND + V

Select everything in the message window

COMMAND + A

Open the Conversation History

COMMAND + O

Send e-mail to the selected contact

COMMAND + E

Open a conversation window, select the contact

ENTER or SPACE

End call

COMMAND + SHIFT + RETURN

Exit full screen video

ESC

Pause full screen video

SPACEBAR

Meet with a call

COMMAND + N

Join online meeting by using a URL

UP ARROW + COMMAND + N

Exit full screen mode during desktop viewing

ESC

See also

Skype for Business accessibility for people with disabilities

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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