Keyboard shortcuts in Outlook on the web

The keyboard shortcuts described in this article refer to the U.S. keyboard layout. The layout of the keys on other keyboards may not correspond exactly to the keys on a U.S. keyboard.

Frequently used keyboard shortcuts

Below are the most frequently used keyboard shortcuts for Outlook.

To do this...

Press...

Add attachment

Alt, then H, and then AF simultaneously

Bold

Ctrl+B

Close message

Esc

Copy

Ctrl+C

Create new email message

Ctrl+N

Create new item

Ctrl+N

Delete message or item

Delete

Forward message

Ctrl+F

Forward mail as an attachment

Ctrl+Alt+F

Go to Calendar

Ctrl+2

Insert file

  • Alt+N, then AF simultaneously to Attach File in new message

  • Alt+N, then AM simultaneously to insert Outlook Item in new message

  • Alt+N, then AA simultaneously to insert Business Card in new message

  • Alt+N, then AA simultaneously to insert Calendar in new message

Move to folder

Ctrl+Shift+B

Open

Enter

Read email message

Enter

Reply All to email message

Ctrl+Shift+R

Reply to email message

Ctrl+R

Search

Ctrl+E

Send email message

Alt+S

Send/Receive

F9

Getting to Mail, Calendar, People, and Tasks

You can get to different features and functions ofOutlook by using standard commands and buttons on navigation bars, or you can use a vast array of keyboard shortcuts. We've broken down the keyboard shortcuts by area for your convenience.

Miscellaneous keyboard shortcuts

You can use a combination of keys to navigate the items at the top of the Outlook Web App window.

  • Use the Right Arrow and the Left Arrow keys to move among Mail, Calendar, People, and Tasks.

  • Use the Tab key to move to your information, Options, Search, and Help.

  • Use Enter to go to an area that you highlighted by selecting it.

Press the Esc key to close any open form or dialog box. If you do this, however, any information you add to the form or dialog box might not be saved.

General movement keyboard shortcuts

Whether you’re working in a mail folder or with your list of email messages, there are common keyboard shortcuts to help you move through the content.

Keyboard shortcut

Action

Down Arrow

Move down in list, or scroll down in window.

Ctrl+Shift+B

Move to folder.

Tab

Move to next area or item.

Shift+Tab

Move to previous area or item.

Up Arrow

Move up in list, or scroll up in window.

General action keyboard shortcuts

Now that you’ve mastered the basic movement keys, here are keyboard shortcuts that can help you perform some basic actions.

Keyboard shortcut

Action

Esc

Close item.

Ctrl+N or N

Create new item of the same type as the current folder.

More options

  • Ctrl+Shift+K to create new task.

  • Ctrl+Shift+M to create new email.

  • Ctrl+Shift+A to create new appointment.

  • Ctrl+Shift+Q to create new meeting.

  • Ctrl+Shift+C to create new contact.

E

Create Archive folder if one isn't set up already. Then move emails to the Archive folder as you press E on selected messages.

Alt+Q or Ctrl+E or Ctrl+Alt+A or F3

Go to search box.

Ctrl+F6

Move from one region to another; this is top-level navigation.

Notes: When you reach the region you want, use the arrow keys to navigate to the item you want, and then press Enter to act on that item.

In Mail, Ctrl+F6 cycles through the top navigation bar, personal status, new items, folders, and reading pane.

Context menu key

Right-click equivalent to select an option. On Windows-compatible keyboards, the key is located to the right of the spacebar.

Enter

Select message, calendar item, contact, or task and open highlighted option in a new window.

F9

Send/Receive messages.

More options

  • Ctrl+Alt+S to define Send/Receive groups.

  • Ctrl+M to start a send/receive.

  • Shift+F9 to start a send/receive for the current folder, retrieving full items (header, item, and any attachments).

Text editing keyboard shortcuts

You'll find the text editing keyboard shortcuts available in Outlook are the same as those available with other Microsoft products.

Keyboard shortcut

Action

Ctrl+C

Copy selection to Clipboard.

Ctrl+X

Cut selection to the Clipboard.

Backspace

Delete selection or characters to the left of the cursor.

Ctrl+Backspace

Delete the word to the left of the cursor, but not the space before the word.

Ctrl+L

Display hyperlink text dialog box.

Ctrl+V

Paste content of the Clipboard into the current location.

Ctrl+Y

Repeat most recent action.

Ctrl+Z

Reverse most recent action.

Insert

Switch between inserting and overwriting text.

Text formatting keyboard shortcuts

You might be familiar with the text formatting keyboard shortcuts you can use in Outlook. Microsoft has standardized the text formatting keyboard shortcuts in many Microsoft products.

Keyboard shortcut

Action

Ctrl+B

Apply bold formatting.

Ctrl+I

Apply italic formatting.

Ctrl+U

Apply underlining.

Mail

Folder list keyboard shortcuts

Here are the most commonly used shortcut keys used with a folder list.

Keyboard shortcut

Action

Left Arrow

Collapse selected folder.

Right Arrow

Expand selected folder.

F2

Rename selected folder.

Message and reading list keyboard shortcuts

Here are keyboard shortcuts that can be used to perform the same action regardless of whether you're working in a message list or a reading list.

Keyboard shortcut

Action

Insert

Apply default flag to the selected conversation or message without opening the flag menu.

Note: If the conversation or message is already flagged, Insert marks the conversation or message as Complete. This also works when multiple conversations or messages are selected.

Esc

Cancel a search.

Note:  If the context menu is open, Esc will close the context menu but not cancel the search.

Delete or Ctrl+D

Delete selected message or item.

Ctrl+Q or Q

Mark selected conversation or message as read.

Ctrl+U or U

Mark selected conversation or message as unread.

Shift+Deleteor Shift+D

Permanently delete selected message or item.

Message list keyboard shortcuts

Keyboard shortcuts often use the same key names or the same combination of keys. But how the actions that are performed can differ based on the area you are working in. The keyboard shortcuts identified next are used with a message list.

Keyboard shortcut

Action

Esc

Cancel a search.

Note: If the context menu is open, Esc will close the context menu but not cancel the search.

Shift+Down Arrow

Select current and next message in the list. Use to select multiple, contiguous messages.

Shift+Up Arrow

Select current and previous messages in the list. Use to select multiple, contiguous messages.

Home or Ctrl+Home

Select first message in the folder.

Page down

Select first message on the next page for message lists of two or more pages.

Page up

Select first message on the previous page for message lists of two or more pages.

End or Ctrl+End

Select last message in folder.

Reading list keyboard shortcuts

What action a keyboard shortcut performs can be unique to the area you're working in, despite featuring familiar key names and key combinations. The following gives you keyboard shortcuts used with a reading list.

Keyboard shortcut

Action

Esc

Close new message

Ctrl+N or N

Create new message.

Ctrl+Shift+F

Forward selected message.

End or Ctrl+End

Go to bottom of conversation or message.

Home or Ctrl+Home

Go to top of conversation or message.

Page down

Move down one page for conversations or messages of two or more pages.

Page up

Move up one page for conversations or messages of two or more pages.

Ctrl+R or Ctrl+Shift+R or R

Reply to selected message.

Ctrl+Shift+C

Reply to selected message by IM.

Ctrl+Shift+R

Reply to sender and all recipients of the selected message.

Alt+S

Send message.

Calendar

The shortcuts identified next are available when you're working in a calendar view.

Keyboard shortcut

Action

Ctrl+N

Create new calendar item.

Ctrl+Shift+A

Create new appointment.

Ctrl+Shift+Q

Create new meeting request.

Delete

Delete selected item.

Ctrl+2

Go to calendar.

Alt+N, then AA simultaneously

Go to calendar month view.

Shift+Right Arrow

Go to next time period. For example, if you’re in month view, Ctrl+Right Arrow will take you to the next month.

Shift+Left Arrow

Go to previous time period. For example, if you’re in month view, Ctrl+Left Arrow will take you to the previous month.

Shift+Alt+Y

Go to today.

Ctrl+F6

Move to a different region in the calendar.

Tab

Move to next event or area in the current view.

Shift+Tab

Move to previous event or area in the current view.

Enter

Open selected item.

Shift+Alt+1

Switch to day view.

Shift+Alt+3

Switch to full week view.

Shift+Alt+4

Switch to month view.

Shift+Alt+2

Switch to work week view.

Ctrl+P

Print the current view of the calendar.

Calendar forms

Keyboard shortcut

Action

Ctrl+S

Save an appointment.

Ctrl+Enter or Alt+S

Send a meeting.

Tasks

Work through your tasks by using some basic keyboard shortcuts.

Keyboard shortcut

Action

Ctrl+N

Create new task.

Delete

Delete the selected item.

Page down

For list of more than two pages, select the first item on the next page.

Page up

For list of more than two pages, select the first item on the previous page.

Home

Select first item in the list.

End

Select last item in the list.

Down Arrow

Select next item in the list.

Up Arrow

Select previous item in the list.

See Also

Keyboard shortcuts in Outlook.com

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