When you receive an e-mail invitation to a Microsoft Easy Assist session, you can easily join the session by clicking the link in the invitation.
You can join a session directly from the e-mail invitation. The invitation contains a join the session link that automatically starts the Microsoft Easy Assist client and connects you to the session. If this is the first time you are joining a session, you may need to install the Microsoft Easy Assist client before you can join.
To join a session
In your e-mail Inbox, open the meeting invitation.
From your e-mail invitition, click the join and install link. Microsoft Easy Assist automatically opens and joins you to the session. If you do not have the client installed on your computer, you will be prompted to install the client.