Issue: Alerts keep piling up in the notification area

Symptoms

A large number of alerts are regularly displaying in your notification area. For example:

Multiple alerts in the Windows notification area

Cause

If you have a number of workspaces in which there is a lot of activity, you may start to accumulate a large number of unread alerts in your notification area. You may also see other alerts that report on the status of various activities, such as sending invitations or messages.

You may find the volume of alerts distracting, and want to eliminate them quickly, or stop them from displaying in the first place. SharePoint Workspace does not currently provide a feature for selecting and acting on a group of alerts simultaneously. In the case of "unread" alerts, you must act on each alert individually, either clicking it to go to the unread content, or right-clicking it to select a Dismiss option. In the case of status alerts, you can simply click them to stop tracking, but you still must click one alert at a time.

Resolution

You can selectively change the alert level for an entire workspace, or for specific tools in a workspace so that alerts for unread content do not display in the Windows notification area.

For any of your workspaces, you may want to take a few minutes to assess the level at which you want to be notified about unread content in specific tools. In some cases, you may choose a setting to append a marker to unread content instead of displaying a notifier.

Note: By default, SharePoint Workspace will automatically dismiss ignored alerts after four days. You can also optionally decrease the number of days for automatic dismissal to as few as one day.

Customizing alert levels and settings

To manage the number of alerts that display in the Windows notification area, you can change global alert settings in your account preferences, or you can change alert levels for a workspace, tool, folder or file.

Changing the alert level for a workspace

  1. In the Launchbar, right-click the workspace and then click Properties.

  2. Click the Alerts tab.

  3. Drag the slider to change the alert setting.

    For detailed information on the alert setting options, see Setting preferences for alerts.

Changing the alert level for a tool in a workspace

  1. Right-click the tool tab and then click Properties.

  2. Click the Alerts tab.

  3. Drag the slider to change the alert setting.

    For detailed information on the alert setting options, see Setting preferences for alerts.

Changing the global setting for automatic alert dismissal

  1. On the File tab, click Info, click Manage Alerts, and then click Set Alerts.

  2. Select the number of days you want in the drop-down list under Automatic Alert Removal.

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