Images in HTML signatures appear as gray boxes when sending new messages or replying

Last updated: November 2016


You might notice that images in your email signature are displayed as a gray box (shown below) when you're writing an email or replying to a message.

Outlook placeholder image in HTML signatures

Status: Fixed

This issue is fixed in build 16.0.7466.2038. Please go to File > Office Account > Update Options > Update Now, to install the fix.

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See Also

Fixes or workarounds for recent issues in Outlook for Windows

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