How to sign in to Outlook.com

If you're signing in with an Outlook, Hotmail, Live, or MSN email account:

  1. Go to the Outlook.com sign-in page.

  2. Enter your email address or phone number.

  3. Select Next.

  4. On the next page, select Sign in.

If you're signing in to your work or school account in Office 365:

  1. Go to the Office 365 sign-in page.

  2. Enter the email address and password for your account.

  3. Select Sign in.

Note: To sign in to Office 365 using another account, select Use another account the next time you sign in.

If you're signing in to Office 365 operated by 21Vianet (in China):

  1. Go to the sign-in page for Office 365 operated by 21Vianet.

Problems signing in or out?

Where are you trying to sign in?

Here's how to fix the problem:

My Outlook, Hotmail, Live, or MSN email account

Reset your Outlook.com password

My work or school email account

Reset your Office 365 password

To sign out of Outlook.com or Outlook on the web:

  1. Select your account picture at the top of the screen.

    A screenshot of the profile picture button

  2. Select Sign out.

To prevent Outlook from signing you in to your work or school account automatically, clear the Keep me signed in check box the next time you sign in to Office 365.

Need more help?

For help with Outlook.com:

Community Forum button Contact Support button

For help with Office 365 and Outlook on the web:

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

If you're using Office 365 operated by 21Vianet in China, see Contact Office 365 for business support - Admin Help.

See Also

I'm having trouble signing in to my Outlook.com account

I can't remember the account or password I use with Office

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