How Office for iPad works with Office 365 for business

Office for iPad includes, Word for iPad, Excel for iPad, and PowerPoint for iPad. The apps are available to download for free and with a valid Office 365 subscription, you will be able to create and edit documents on your iPad.

Office 365 business plans that allow editing in Office for iPad

Office 365 has many subscription plans to fit your business needs and only some plans support editing in Office for iPad. They include:

  • Office 365 Business

  • Office 365 Business Premium

  • Office 365 Small Business Premium

  • Office 365 Midsize Business

  • Office 365 Enterprise E3 and E4

Here are other Office 365 plans that support editing in Office for iPad:

  • Office 365 Government G3 and G4

  • Office 365 Education E3 and E4

  • Office 365 ProPlus

If your Office 365 plan includes a license that supports editing in Office for iPad, check that the license to install the latest version of Office is assigned to your account.

To find out which Office 365 plan you have, see What Office 365 product or license do I have?

Install Office for iPad apps

To install Office for iPad apps, Word, Excel, and PowerPoint, you need an iPad running iOS 7 or later. See Install and set up Office on an iPad with Office 365 for business.

Admins can also add an external link to the software installation package on the company portal by using the Microsoft Intune Software Publisher. This link lets users download the app directly from an online store, or run the app as a Web app from a website. The app is not hosted by Microsoft Intune. For more information, see Documentation Library for Microsoft Intune.

Compare Office for iPad with Office for Mac and Office for Windows

Compare Excel for iPad with Excel for Mac and Excel for Windows

Compare Word for iPad with Word for Mac and Word for Windows

Compare PowerPoint for iPad with PowerPoint for Mac and PowerPoint for Windows

Best practices to address sign in and activation issues

If you see any of the following errors when signing into your account, then see the best practices section for things you can do to troubleshoot:

  • There is a problem with your account. Please try again later.

  • We are unable to connect right now. Please check your network and try again.

  • You need to do something extra before we can sign you in.

  • The User ID or password is incorrect. Please try again.

  • This Apple ID doesn’t have a paid Office 365 subscription.

  • This account doesn’t have a paid Office 365 subscription.

  • Your account is in a bad state.

Try these best practices.

  • Use your work or school account or your Microsoft account when signing to Word, Excel, or PowerPoint for iPad.

  • Verify that you are signing in with a valid account. To verify, sign in to your Office 365 portal with the same user name and password. See How to sign in to Office 365 if you're not sure where to sign in.

  • If you are an admin, verify you have a license for the desktop version of Office. See What Office 365 product or license do I have?

  • If you see the errors: No subscription found or This Apple ID doesn’t have a paid Office 365 subscription, try resetting the apps. To reset, delete your account from your iPad and then sign in again.

    1. Go to iPad Settings.

    2. In Settings, tap to select one of your Office for iPad apps like, Word, Excel, or PowerPoint.

    3. Under RESET, tap Reset <app name>.

    4. Slide to enable Delete Login Credentials.

    5. Close the app. To close on your iPad, press the Home button twice, swipe to find your app, and then swipe the previews screen up.

Training Courses

Excel for iPad

Watch these tutorial videos to learn all about Excel for iPad. From activating and opening files, to using finger gestures and saving files.

Word for iPad

Watch these tutorial videos to learn all about Word for iPad. From activating and opening files, to using special finger gestures and saving files.

PowerPoint for iPad

Watch these tutorial videos to learn all about PowerPoint for iPad. From activating and opening files, to using finger gestures and saving files.

Product Help


Excel

Word

PowerPoint

Applies To: Office 365 End User, Word for iPad, Excel for iPad, Office 365 Admin, Office 365 Small Business Admin, PowerPoint for iPad



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