Hear and see your contacts with Office Communicator

Move from instant messages to audio and video communications

This course covers the skills needed to use the audio and video features of Microsoft Office Communicator 2007. You may already be familiar with the instant messaging (IM) and presence information features of Communicator 2007. In this course, you'll learn how to escalate an IM session to an audio and/or video call with your contacts. You'll also learn how Communicator 2007 integrates with Microsoft Office Outlook 2003 and later.

Note    If you don't have the Communicator 2007 audio and video features available on your computer, contact your IT administrator.

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About this course

This course includes:

  • A Quick Reference Card you can take away from the course.


After completing this course you will be able to:

  • Make audio calls.

  • Manage audio calls.

  • Make video calls.

  • Use the audio and video conference features.

  • Initiate communication from Outlook

Before you begin

  • Communicator 2007 should already be installed and configured on your computer.

  • You should have functioning computer speakers and a microphone.

  • You need to sign in to Communicator 2007.

  • You should be familiar with the instant messaging (IM) and presence capabilities of Communicator 2007 as presented in the Introduction to Office Communicator 2007 course.

Topics in this course

Lesson 1

Lesson 2

  1. Make audio calls

  2. Audio capabilities

  3. Make an audio call

  4. Receive an audio call

  1. Manage audio calls

  2. Use call controls

  3. Forward calls

  4. Cancel call handling

Lesson 3

Lesson 4

  1. Make video calls

  2. Place a video call

  3. Receive a video call

  1. Conferencing using Communicator 2007

  2. Start multiparty instant messaging

  3. Start an ad-hoc conference call

  4. Start an audio/video conference

  5. Schedule a Conference Call using Outlook

  6. Escalate to a Live Meeting

Lesson 5

  1. Initiate communication from Outlook

  2. Send e-mail messages to your contacts

  3. Send an instant message or start audio calls from Outlook using Communicator 2007

  4. View missed calls and the conversation history

  5. Quick reference card

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