Goal: Plan for quality
Before a project begins, you should identify the quality standards that are necessary to achieve the project objectives. After the quality standards are established, you can adjust the scope, resources, and schedule as necessary to achieve the quality that you want.
Tip This article is part of a series of articles within the Project Map that describe a broad set of project management activities. We call these activities "goals" because they are organized around the project management life cycle: Build a plan, track and manage a project, and close a project.
Identify the appropriate quality standards You may want to incorporate in your project the measures that you can use to determine the successful implementation or outcome of the project. The quality standards that you follow should help your team satisfy all project goals, as well as prevent costly mistakes.
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A quality standard is a measure that you can use to determine the successful implementation or outcome of a project.
The quality standards that you follow should help your team satisfy all project goals as well as prevent costly mistakes, provide the resources that are needed to complete the project, meet the project schedule objectives, improve productivity, and meet the customer's requirements.
Quality standards that you can apply to a project include:
You should incorporate quality standards into the project planning process, because these standards can affect major aspects of the project, such as cost and schedule. For example, to achieve the desired product quality, you might need to hire costly specialists or add more testing time to the schedule.
You can also incorporate advanced processes in your organization's search for quality by using Six Sigma. Six Sigma is a powerful, systematic approach to improving processes to do things better, faster, and at lower cost. It can be applied to every facet of your business, including production, human resources, order entry, and even technical support.
Determine how the quality affects the scope To adjust your project plan to meet your quality goals, you might need, for example, to add testing and approval steps.
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In examining how the quality affects the scope, you may want to consider the following: