Goal: Define project deliverables
After you establish the objectives of your project, you define the actual product or service that meets those objectives. This product or service is called a deliverable. Where appropriate, you can record information about the deliverables in your project.
Tip This article is part of a series of articles within the Project Map that describe a broad set of project management activities. We call these activities "goals" because they are organized around the project management life cycle: Build a plan, track and manage a project, and close a project.
Define the deliverables A deliverable is tangible as well as verifiable. To be verifiable, the deliverable must meet predetermined standards for its completion, such as design specifications for a product (like a new car) or a checklist of steps that are completed as part of a service (like maintenance of factory machinery).
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Deliverables have stakeholders There are two kinds of stakeholders: those who receive the finished product or service, such as a company's customers (external), and stakeholders such as team members who depend on the deliverable to do their own work (internal).
Deliverables have standards for completion Grade and quality are two standards that stakeholders must agree on to complete a deliverable that will meet its objectives. For example, the agreed-upon grade for a new car might be an inexpensive commuter model as opposed to a luxury sedan.
Quality is the degree of defect and workmanship within the agreed-upon grade. For example, the grades of a luxury sedan and a commuter car may be different, but the same high standards may be set for the quality of both vehicles.
Organize your project tasks around the deliverables A project can have one or many deliverables. You can organize your project's tasks around the deliverables in several ways:
Add supporting information about a task When you want to keep supporting documentation about tasks in your project, you can use any or all of the following methods.
Click all of the following that apply: