Get help with Connections | Microsoft Connections is available to selected customers in the U.S. who have an Office 365 Business Premium subscription

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Top Connections Solutions

Top questions, answered by our team

Is there a limit to the number of contacts I can import?

No. You can import as many or as few as you like.

What are shared contacts?

Shared contacts are business contacts that are shared across the business apps, such as a customer who made an appointment with you. They can be accessed from any app, but must be confirmed before adding them to Connections.

Do I have to enter all my business information to use Connections?

No. However, we strongly recommend that you enter as much as you can before sending a referral campaign so that people know who you are and how to contact you. Otherwise, your campaign may appear as spam.

Why do I need a marketing email address?

You should include a marketing email, if you have one, in order for your new customers to contact you.

Why can’t I edit my business address?

The address for your business is pulled from your Office 365 Business account. In order to change it, you’ll have to sign into the business center and update your contact information.

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