Get started using TalkBack with Skype for Business for Android

Skype for Business for Android works with TalkBack, the built-in screen reader on Android phones and tablets. This topic is for users with vision disabilities who want to use Skype for Business for Android to make and receive audio and video calls, exchange instant messages, and conduct online meetings.

Notes: 

In this topic

Open Skype for Business for Android for the first time

The first time you open the Skype for Business for Android app, you provide profile information and personal preferences.

  1. From the home screen of your mobile device, navigate to the screen containing the Skype for Business for Android icon and move the focus to it. Double-tap.

  2. On the sign-in screen, move the focus to the Organization sign-in address edit box. Double-tap the box and type your sign-in address, typically your email address.

  3. Slide down toward the center of the screen until you find the Continue button. Double-tap.

  4. On the next screen, the focus is on the Password edit box. Double-tap the box and type your password. Slide down toward the center of the screen until you find the Continue button. Double-tap.

  5. On the next screen, under What’s your phone number?, type the phone number you want to use to make and receive work calls and to join meetings from Skype for Business for Android.

  6. On the same screen, be sure that the Sync Contacts check box is selected. This merges your Skype for Business for Android contacts into your mobile device’s contact list.

  7. Move the focus to the Continue button and double-tap.

  8. To hear information about Skype contacts, upcoming meetings, and conversations, slide down the screen from top to bottom. To move to the next screen, use two fingers to swipe from right to left.

  9. To hear more information about working with your contacts, slide down this screen. To move to the next screen, use two fingers to swipe from right to left.

  10. To hear information about working with your calendar, slide down this screen. To move to the next screen, in the lower-right corner, move to the Continue button and double-tap.
    Your Skype for Business for Android screen appears, showing the search box for contacts in your company directory, upcoming appointments, and recent conversations.

Open Skype for Business for Android and sign in

  1. From the home screen of your mobile device, navigate to the screen containing the Skype for Business for Android icon and move the focus to it. Double-tap.

  2. Slide down the screen until you hear your name and sign-in address. Double-tap.
    Skype for Business for Android opens.

    Tip: If you did not sign out of Skype for Business for Android the last time you used it, the app opens without prompting you to sign in.

Explore the Skype for Business for Android user interface

The Skype for Business for Android screen has four sections.

The first section is a heading at the top of the screen. At the left edge of that heading is your profile. When you move the focus to your profile, you hear “View profile settings menu, Button.” To open the profile, double-tap the button. A menu opens which you can use to set your availability status, change Skype for Business for Android settings, get help, provide feedback, and sign out. To dismiss the menu, use two fingers to swipe from right to left.

On the right edge of the heading are the Meeting and Contacts buttons. To view your meeting list or manage your contacts, tap the button and then double-tap. To dismiss the Meetings or Contacts screen, in the upper-left corner, move the focus to the Go Back button and double-tap.

Directly below the heading is the second section: a search box you can use to find people in the company directory. Move the focus to the search box and double-tap. The on-screen keyboard opens. Type or speak the name of the person you want to find.

Below the search box is the third section: your upcoming events and appointments.

Below that is the fourth section: a list of your recently used contacts. This list indicates the contact names with the dates of recent conversations or meetings.

Work with the TalkBack screen reader

Skype for Business for Android works with the built-in screen reader TalkBack. When Android TalkBack is on, you hear a spoken description of whatever you touch, select, or activate on your device. This includes commands, locations, alt text, and the contents of Skype for Business screens and menus.

Turn TalkBack on

  1. From the home screen of your mobile device, navigate to the screen containing the Settings button, and tap to open it.

  2. Tap Accessibility.

  3. Tap TalkBack.

  4. Tap the slider to the On position.

  5. Tap OK.

Navigate with TalkBack by using gestures

When TalkBack is on, you slide your finger along the screen to find commands, locations, and content. To select or activate a command or other screen element, double-tap. To scroll up, down, left, or right, use two fingers to swipe in that direction.

Set TalkBack preferences

See a full list of shortcut gestures you can use when TalkBack is on, along with many other options for customizing how your device works with TalkBack.

  1. To return to the home screen, tap and then double-tap the Android Home button.

  2. From the home screen, navigate to the screen containing the Settings button and move the focus to it. Double-tap.

  3. Move down the screen to the System area until you hear “Accessibility,” and double-tap.

  4. On the Accessibility screen, move the focus to TalkBack, which is usually the first command. You hear “TalkBack, On.” Double-tap.

  5. On the TalkBack screen, near the upper-right corner of the screen, move the focus to the Settings menu and double-tap. You hear something like “TalkBack settings, Showing items thirteen of thirty.”

  6. Slide down the screen until Manage gestures has the focus. Double-tap.

  7. Slide down the screen to explore the list of available gestures that you can turn on or customize.

  8. To activate a gesture, double-tap. In the next screen, slide down the gesture interpretation options.

  9. Explore some of the other available options on the Settings menu:

    • Speech volume

    • Use pitch changes

    • Keyboard echo

    • Shake to start continuous reading

    • Sound feedback

    • Explore by touch

    • Show Context Menu as list

    • TalkBack suspend and resume shortcut

  10. To get more information about an available option, double-tap. To turn an option on or off, move to the On/Off switch and double-tap.

Turn TalkBack off

  1. To return to the home screen, tap and then double-tap the Android Home button.

  2. From the home screen, navigate to the screen containing the Settings button. Move the focus to it and double-tap.

  3. Move down the screen to the System area until you hear “Accessibility,” and double-tap.

  4. On the Accessibility screen, move the focus to TalkBack, which is usually the first command. You hear “TalkBack, On.” Double-tap.

  5. Move to the On/Off switch, and double-tap. You hear “Alert, Stop TalkBack.”

  6. Move to the OK button, and double-tap.

For more information, refer to Get started on Android with TalkBack.

Work with other accessibility features

To make your work with your Android device more accessible, in addition to turning on TalkBack, you can set up other features on the Accessibility screen.

  1. Tap and then double-tap the Android Home button.

  2. From the home screen, navigate to the screen containing the Settings button. Move the focus to it and double-tap.

  3. Move down the screen to the System area until you hear “Accessibility,” and double-tap.

  4. On the Accessibility screen, move down the screen to the System area. Here are some of the available options:

    • Captions adds captions to the bottom center of all images. You can change the text size of captions. You can also set the caption style, for example, white on black or yellow on blue.

    • Magnification gestures enables the feature so you can zoom a screen in and out with certain gestures, which are explained.

    • Large text increases all text on your device to a larger point size.

    • High contrast text shows text, especially in buttons, in high contrast.

    • Speak passwords enables the feature so you can speak your passwords rather than type them.

Find TalkBack keyboard shortcuts

If you use an external keyboard with Skype for Business for Android, you can navigate the app with the Tab key, Shift+Tab, the arrow keys, the Esc or Back key, and Enter. (For more information, go to Keyboard shortcuts for Skype for Business for Android.) In addition, when you use TalkBack with your Android device, about two dozen more keyboard shortcuts become available.

  1. To return to the home screen, tap and then double-tap the Android Home button.

  2. From the home screen, navigate to the screen containing the Settings button, move the focus to it, and double-tap.

  3. Move down the screen to the System area until you hear “Accessibility,” and double-tap.

  4. On the Accessibility screen, move the focus to TalkBack, which is usually the first command. You hear “TalkBack, On.” Double-tap.

  5. On the TalkBack screen, move the focus to the Settings menu and double-tap. You hear something like “TalkBack settings, Showing items one to thirteen of thirty-two.”

  6. To scroll down the list, swipe up with two fingers. Slide down the screen until Manage keyboard shortcuts has the focus. Double-tap.

  7. Slide down the screen to explore the list of available keyboard shortcuts that you can use when TalkBack is on. To scroll down the list, swipe up with two fingers.

  8. To hear a keyboard shortcut, slide to it. You hear something like “Home, Alt+Shift+H” or “Pause or resume TalkBack, Alt+Shift+Z.”

  9. To exit the Manage keyboard shortcuts screen, press the Esc or Back key. Or, on your device, move the focus to the Home button and double-tap.

Sign out of Skype for Business for Android

  1. In Skype for Business for Android, in the upper-left corner, move the focus to your profile at the upper-left corner of the screen. You hear “View profile settings menu, Button.” Double-tap.

  2. Slide down your profile until you hear “Sign out.” Double-tap. You hear “Signing out of Skype for Business.”

Learn more

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or have questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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