Get help with Outlook.com

—Updated July 13, 2016

Email accounts ending in @outlook.com, @hotmail.com, @live.com, or @msn.com are powered by Outlook.com. In the coming months, Outlook.com will be upgraded with a new look and enhanced performance, security, and reliability.

While the upgrade is in process, some customers will use the new Outlook.com while others continue to use the legacy experience. How do you know whether your account has been upgraded? Compare your mailbox with the images below.

Pre-upgrade

Post-upgrade

Outlook.com menu bar

Outlook Mail menu bar

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