Flag for follow-up a message that I’m sending

Messages you send can be flagged to alert you or the recipient that action is required.

Flag for you

You’re sending a message that requires a response. You want to make sure you don’t forget about the request and you get the information you need. A flag to yourself lets you know that you asked others for a response. By adding a flag, you’ll see a to-do item in Tasks and the Tasks peek.

  1. Click Message > Follow Up.

    Follow Up command on the ribbon

  2. Click Today, Tomorrow, This Week, Next Week, No Date, or Custom.

Since the message will be out of sight in your Sent Items folder, we recommend you add a reminder for yourself. Reminders are alert dialog boxes that appear when follow up is due, just like the ones you see for upcoming meetings or appointments.

To add a reminder for yourself, click Follow Up > Add Reminder. Enter the date and time for when you want the reminder dialog box to appear.

Flag for recipients

A flag on a message to recipients adds extra emphasis. A flag appears in the message list and text appears above the From line in the message. If the recipient is also using Outlook, an item will be added to his or her to-do list.

  1. Click Message > Follow Up.

    Follow Up command on the ribbon

  2. Click Custom.

  3. Check the Flag for Recipients box.

    Flag for Recipients command in the Custom dialog box

  4. In the Custom dialog box, we recommend changing the default Flag to text to a description or action. For example, you could type Send Anne an answer to the permit question. This is the text the recipient will see above the From line.

For added visibility, you can include a reminder. Reminders are alert dialog boxes that appear when follow up is due, just like you see for a meeting or appointment that’s about to start.

To add a reminder for recipients, check the Flag for Recipients box, and then enter the date and time you want the reminder dialog box to appear for the recipients.

Tip: Use discretion when adding a reminder to a flag for recipients. Ask yourself if you really need to interrupt the recipient with a reminder dialog box or if a flag is sufficient.

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