Find Previous IM Conversations

By default, Office Communicator 2007 R2 saves all incoming and outgoing IM conversations in an Outlook 2007 Conversation History folder in the Microsoft Outlook messaging and collaboration client mailbox, so you can review previous conversations.

Notes   

  • The features discussed in this topic require integration with Outlook 2007.

  • The View Conversation History and Find Previous Conversations commands might not be available, depending on how Communicator 2007 R2 is configured in your organization.

In this topic

Open the Outlook 2007 Conversation History folder from Communicator 2007 R2

Find a previous IM session for a specific contact

What is a conversation?

Open the Outlook 2007 Conversation History folder from Communicator 2007 R2

  • In the Office Communicator title bar, click the Menu button, point to Tools, and then click View Conversation History. Communicator activates Outlook 2007 and displays the Conversation History folder. You can then use Outlook 2007 to sort or arrange conversations or to search for a conversation by keyword or contact.

Top of Page

Find a previous IM session for a specific contact

  • In the Office Communicator 2007 R2 main window, right-click the contact whose previous IM session you want to view, and then click Find Previous Conversations.

Top of Page

What is a conversation?

Any attempt to establish an instant messaging conversation is considered a conversation and causes an item to be stored in the Outlook Conversation History folder. For example, if you send an instant message to someone that does not respond, the conversation item is still recorded in the Conversation History folder. Further, if you answer an IM invitation or you are part of an IM conference, the item is stored in the Outlook Conversation History folder.

Applies To: Communicator 2007 R2



Was this information helpful?

Yes No

How can we improve it?

255 characters remaining

To protect your privacy, please do not include contact information in your feedback. Review our privacy policy.

Thank you for your feedback!

Support resources

Change language