By default, Office Communicator 2007 saves all incoming and outgoing IM conversations in an Outlook 2007 Conversation History folder in the Microsoft Outlook messaging and collaboration client mailbox, so you can review previous conversations.
The features discussed in this topic require integration with Outlook 2007.
The View Conversation History and Find Previous Conversations commands may not be available, depending on how Communicator 2007 is configured in your organization.
In this topic
Open the Outlook 2007 Conversation History folder from Communicator 2007
In the Office Communicator title bar, click the Menu button, point to Tools, and then click View Conversation History. Communicator activates Outlook 2007 and displays the Conversation History folder. You can then use Outlook 2007 to sort or arrange conversations or to search for a conversations by keyword or contact.
Find a previous IM session for a specific contact
In the Office Communicator main window, right-click the contact whose previous IM session you want to view, and then click Find Previous Conversations.
Note: This command is not available if you have not had a previous IM session with the contact.
What is a conversation?
Any attempt to establish an instant messaging conversation is considered a conversation and causes an item to be stored in the Outlook Conversation History folder. For example, if you send an instant message to someone that does not respond, the conversation item is still recorded in the Conversation History folder. Further, if you answer an IM invitation or you are part of an IM conference, the item is stored in the Outlook Conversation History folder.