Items marked with an asterisk (*) are available in Microsoft Office Accounting Professional 2008 and 2009 only.
The Failed Payments report shows detailed information for all payments that you have issued to customers, vendors, or employees in a selected date range. You can use this report to determine the reason why a payment failed to issue.
Open the report
On the Reports menu, point to Banking, and then click Failed Payments.
Default information in this report includes dates, names, payment methods, check numbers, and payment issue status. To change column options, do the following:
On the toolbar, click Modify Report, and then in the Modify Report pane, select or clear the appropriate Columns options.
Change date range
To change the date range for this report, do the following:
On the toolbar, click the arrow next to Date Range, From, or To.
When Microsoft Office Accounting is set to use foreign currency, this report displays the failed payment amounts in the payee currencies. In addition, the report changes to include columns that show the refund amounts in U.S. dollars (USD), the three-letter codes for the payee currencies, and the exchange rates between the payee currencies and U.S. dollars.
For more information about using foreign currency in Office Accounting, see Use foreign currency.