FAQ for Lync 2013 for Windows Phone

When I make a Skype for Business (Lync) call does it use my mobile minutes?

The Require Wi-Fi for VoIP setting allows you to choose whether want to use the cellular data network for audio calls. When you turn on Require Wi-Fi for VoIP and a Wi-Fi connection isn’t available, Skype for Business (Lync) will try to make the call by calling your mobile number instead. When you answer the incoming mobile call, you’re then connected to the Skype for Business (Lync) call. As a result, your mobile minutes may be used.

I don’t see all my conversations history on my mobile phone

The conversations history on Skype for Business (Lync) for Windows Phone is not synced with Microsoft Exchange. This means that conversations that occur on your Skype for Business (Lync) mobile device will be displayed only on that device’s conversation history and nowhere else. Also, when you delete a conversation on your mobile device, that conversation is permanently deleted. To keep a record of a particular conversation you’ve had on Skype for Business (Lync) on your mobile device, send the conversation to yourself from Skype for Business (Lync) as an email message.

What version of Skype for Business (Lync) do I have to be on to use Skype for Business (Lync) on my mobile device?

February 2013 Cumulative Update for Lync Server 2013. For more information, contact your support team.

Applies To: Lync 2013 for Windows Phone



Was this information helpful?

Yes No

How can we improve it?

255 characters remaining

To protect your privacy, please do not include contact information in your feedback. Review our privacy policy.

Thank you for your feedback!

Support resources

Change language