Error Code 0x80070005 or an “Unlicensed Product” Notification
You might see error code 0x80070005 or an “Unlicensed Product” notification if you don’t have the latest version of Office or if your Office license isn’t current. Try these solutions to fix the problem.
Check for a current Office license
If you’re a business user, sign in to the Office 365 portal, click Settings > Office 365 settings.
Verify that The latest desktop version of Office is listed in the Assigned licenses section.
If it isn’t listed, ask your admin to assign an Office license to you.
Get the latest version of Office
Open any Office application, like Word or Excel.
Click File > Account.
Under Product Information, click Update Options > Update Now.
Note If you don’t see Update Now, click Enable Updates to turn on automatic updates. After that, click Update Options > Update Now.
Run an online repair of Office
If you’ve updated Office but you’re still getting prompted to activate, run an online repair of Office.
Uninstall your product key and then sign in
If you’ve tried all of the other solutions but you’re still getting prompted to activate, uninstall your product key and then sign in to activate Office.
Click this Fix it to uninstall your product key.
At the bottom of your browser, click Open.
After the Fix it tool is done, open any Office application, like Word or Excel.
When you’re prompted, sign in with the email and password that are associated with Office.