Display settings for mail

Use the display settings to control the appearance of the message list, reading pane, and conversation view.

  1. Sign in to Outlook Web App. For help, see Sign in to Outlook Web App.

  2. At the top of the page, select Outlook (or Mail). Or, select the App launcher Office 365 app launcher icon, and then select Outlook.

    Office 365 navigation options
  3. Select Settings Settings icon > Display settings.

  4. Select the feature you want to choose display settings for and select the settings you prefer. Select checkmark OK to save your changes or discard Cancel to return to mail without making any changes.

Notes   You can also find these settings by going to Settings Settings icon > Options and selecting one of the following:

  • Settings > Mail


  • Mail > Layout

Display settings are:

  • Message list    Normally Outlook Web App shows three lines of information for each message in your inbox: sender, subject, and part of the first line of text. Use this option to show the sender or subject first, and show or hide the preview line.

  • Conversations    Show newest or oldest items on top, and show or hide deleted items.

  • Reading pane   

    • Reading pane position (right, bottom, or hidden completely)

    • Where to compose messages (in the reading pane or in a new window)

    • What to select when Outlook Web App opens (the first message, or nothing)

See Also

Mail overview

Applies To: Outlook Web App for Office 365 operated by 21Vianet, Outlook Web App for Office 365, Outlook Web App for Office 365 Small Business, Outlook Web App, Microsoft Outlook Web App for Office 365 operated by 21Vianet - Small Business

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