Discount products and services on a sales order

You can discount individual line items or an entire order.

  1. On the Customers menu, point to Customer Lists, and then click Sales Orders.

  2. Double-click a sales order.

  3. Do one of the following:

    • Discount a line item

      When you add a line item to a sales order, the discount is filled in, based on the customer and the item. The default discount is 0%, but the price depends on the customer's price level.

      To add a discount in the line for the item, type one of the following in the Discount column:

      • A percentage amount.

      • A dollar amount preceded by a dollar sign ($). If you enter a dollar amount, it is converted to a percentage when you save and close the form.

        Note: If you do not enter a dollar sign ($), the amount appears as a percentage.

    • Discount the entire order

      Specify the discount account in an Account line item. The discount account is usually an income account. If the discount is regarded as a marketing cost, it might be an expense account. In the Unit Price column, type the amount of the discount, and in the Qty. column, enter -1.

  4. On the toolbar, click Save and Close.

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