Customize junk e-mail protection

You can adjust the junk e-mail filter so that it classifies more or fewer messages as "junk."

Important: Junk e-mail protection is available in Outlook for Mac 2011 for all supported e-mail accounts except Exchange.

  1. On the Tools menu, click Junk E-mail Protection.

  2. Choose the level of junk e-mail protection that you want.

    Note: Unless the level of junk e-mail protection is set to None, legitimate messages might be classified as "junk" and put in the Junk E-mail folder. Check the Junk E-mail folder regularly to make sure that it doesn't contain any legitimate messages.

  3. Do any of the following:

To

Do this

Allow all messages from a specific domain.

For example, if you add "alpineskihouse.com" to your Safe Domains list, a message from a person with an e-mail address that contains "@alpineskihouse.com" is never classified as junk.

Click the Safe Domains tab, and then type the domain name.

Block all messages from a specific e-mail address or domain.

For example, if you add "alpineskihouse.com" to your Blocked Senders list, a message from a person with an e-mail address that contains "@alpineskihouse.com" is always classified as junk.

Click the Blocked Senders tab, and then type the e-mail address or the domain name.

Tips: 

  • Add important message senders to your Outlook contacts. When a contact is saved in Outlook, Outlook does not classify messages from that contact as junk.

  • Use the Mailing List Manager to manage messages from a mailing list. Messages that are handled by a mailing list rule will not be classified as junk.

See also

Organize mailing list messages

About junk e-mail protection

Label a message as "junk" or "not junk"

The wrong amount of e-mail is sent to Junk E-mail

Block or unblock a sender

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