Create an Outlook profile

A profile consists of accounts, data files, and settings that specify where your email messages are saved.

  1. Exit Outlook.

  2. In Control Panel, click or double-click Mail.

    Where is Mail in Control Panel?

    Mail appears in different Control Panel locations depending on the version of the Microsoft Windows operating system, Control Panel view selected, and whether a 32- or 64-bit operating system or version of Microsoft Outlook is installed.

    The easiest way to locate Mail is to open Control Panel in Windows, and then in the Search box at the top of window, type Mail. In Control Panel for Windows XP, type Mail in the Address box.

    Note    The Mail icon appears after Outlook starts for the first time.

    The title bar of the Mail Setup dialog box contains the name of the current profile. To select a different existing profile, click Show Profiles, select the profile name, and then click Properties.

  3. Click Show Profiles.

  4. Click Add.

  5. Type a name for the profile, and then click OK.

You can add additional (non-Exchange) mail accounts to your profile, like Gmail or, or change options for your account’s data files. See Edit an Outlook profile to learn how.

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Applies To: Outlook 2010, Outlook 2013

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