Create DNS records at name.com for Office 365

If name.com is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Lync, and so on.

These are the main records to add.

After you add these records at name.com, your domain will be set up to work with Office 365 services.

If you have a SharePoint Online Public Website, you can set it up to use your custom domain for the website URL address, like www.your_domain.com.

Note    Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to login to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note    This record is used only to verify that you own your domain; it doesn’t affect anything else. You can delete it later, if you like.

  1. To get started, go to your domains page at name.com by using this link. You'll be prompted to login first.

    Name-BP-Configure-1-1

  2. Under My Domains, select the name of the domain that you want to edit.

    Name-BP-Configure-1-2

  3. Under Domain Details, in the DNS hosted row, choose Update DNS records.

    Name-BP-Configure-1-3

  4. Choose DNS Records.

    Name-BP-Configure-1-4

  5. In the boxes for the new record, type or copy and paste the following values, and then choose Add Record.

    (Select the Type value from the drop-down list.)

    Type

    Host

    Answer

    TTL

    TXT

    (Leave this field empty.)

    MS=msXXXXXXXX

    Note   This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.
    How do I find this?

    Use the default value (300).

    Name-BP-Verify-1-1

  6. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Manage domains page.

  2. On the Manage domains page, in the Action column for the domain you are verifying, choose Start setup.

    O365-BP-Verify-1-2

  3. On the Add this TXT record to show you own domain_name page, choose Okay, I've added the record and then, in the confirmation dialog box, choose Finish.

    O365-BP-Verify-1-3

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Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your domains page at name.com by using this link. You'll be prompted to login first.

    Name-BP-Configure-1-1

  2. Under My Domains, select the name of the domain that you want to edit.

    Name-BP-Configure-1-2

  3. Under Domain Details, in the DNS hosted row, choose Update DNS records.

    Name-BP-Configure-1-3

  4. Choose DNS Records.

    Name-BP-Configure-1-4

  5. In the boxes for the new record, type or copy and paste the following values, and then choose Add Record.

    (Select the Type value from the drop-down list.)

    Type

    Host

    Answer

    TTL

    Prio

    MX

    (Leave this field empty.)

    <domain-key>.mail.protection.outlook.com

    Note   Get your <domain-key> from your Office 365 portal account.
    How do I find this?

    Use the default value (300).

    0

    Name-BP-Configure-2-1

  6. If there are any other MX records, delete them by choosing Delete in the Actions column for each one.

    Name-BP-Configure-2-2

  7. To confirm the deletion, choose Delete in the Actions column again.

    Name-BP-Configure-2-3

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Add the four CNAME records that are required for Office 365

  1. To get started, go to your domains page at name.com by using this link. You'll be prompted to login first.

    Name-BP-Configure-1-1

  2. Under My Domains, select the name of the domain that you want to edit.

    Name-BP-Configure-1-2

  3. Under Domain Details, in the DNS hosted row, choose Update DNS records.

    Name-BP-Configure-1-3

  4. Choose DNS Records.

    Name-BP-Configure-1-4

  5. In the boxes for each new record, type or copy and paste the values from one row of the following table, and then choose Add Record to add that record.

    (Select the Type value from the drop-down list.)

    Type

    Host

    Answer

    TTL

    CNAME

    autodiscover

    autodiscover.outlook.com

    Use the default value (300).

    CNAME

    sip

    sipdir.online.lync.com

    Use the default value (300).

    CNAME

    lyncdiscover

    webdir.online.lync.com

    Use the default value (300).

    CNAME

    msoid

    clientconfig.microsoftonline-p.net

    Use the default value (300).

    Name-BP-Configure-3-1

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Add a TXT record to help prevent email spam

  1. To get started, go to your domains page at name.com by using this link. You'll be prompted to login first.

    Name-BP-Configure-1-1

  2. Under My Domains, select the name of the domain that you want to edit.

    Name-BP-Configure-1-2

  3. Under Domain Details, in the DNS hosted row, choose Update DNS records.

    Name-BP-Configure-1-3

  4. Choose DNS Records.

    Name-BP-Configure-1-4

  5. In the boxes for the new record, type or paste the following values, and then choose Add Record.

    (Select the Type value from the drop-down list.)

    Type

    Host

    Answer

    TTL

    TXT

    (Leave this field empty.)

    v=spf1 include:spf.protection.outlook.com -all

    Note   We recommend copying and pasting this entry, so that all of the spacing stays correct.

    Use the default value (300).

    Name-BP-Configure-4-1

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Add the two SRV records that are required for Office 365

  1. To get started, go to your domains page at name.com by using this link. You'll be prompted to login first.

    Name-BP-Configure-1-1

  2. Under My Domains, select the name of the domain that you want to edit.

    Name-BP-Configure-1-2

  3. Under Domain Details, in the DNS hosted row, choose Update DNS records.

    Name-BP-Configure-1-3

  4. Choose DNS Records.

    Name-BP-Configure-1-4

  5. In the boxes for each of the two new records, type or copy and paste the values from one row of the following table, and then choose Add Record to add that record.

    (Select the Type value from the drop-down list.)

    Type

    Service

    Weight

    TTL

    Prio

    Protocol

    Port

    Domain

    SRV

    sip

    1

    Use the default value (300).

    100

    tls

    443

    sipdir.online.lync.com

    SRV

    sipfederationtls

    1

    Use the default value (300).

    100

    tcp

    5061

    sipfed.online.lync.com

    Name-BP-Configure-5-1

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Applies To: Office 365 Admin, Office 365 Small Business Admin



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