Create DNS records at NoIP for Office 365

If NoIP is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

Important: You need a NoIP Plus Managed DNS account or better to create all the DNS record types required for Office 365. If your account does not meet this requirement, you will be able to create all record types except for the CNAME records required for Exchange Online and Skype for Business.

These are the main records to add. (Need more help? Get support.)

After you add these records at NoIP, your domain will be set up to work with Office 365 services.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note:  This record is used only to verify that you own your domain; it doesn’t affect anything else. You can delete it later, if you like.

  1. To get started, go to your domains page at NoIP by using this link. You'll be prompted to Sign In.

    NoIP-BP-Configure-1-1

  2. On the Manage Hosts page, choose Modify for the domain that you want to edit.

    Important: Choose the naked domain, without prefixes such as “ftp”, “mail”, or “www”.

    NoIP-BP-Configure-1-2

  3. In the Hostname Information section, in the Advanced Records row, choose TXT.

    NoIP-BP-Verify-1-1

  4. In the TXT record section, in the boxes for the new record, type or copy and paste the values from the following table.

    TXT Record

    MS=msXXXXXXXX

    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.
    How do I find this?

    NoIP-BP-Verify-1-2

  5. Choose Submit.

    NoIP-BP-Verify-1-3

  6. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Domains page.

  2. On the Manage domains page, select the domain that you are verifying and then, in the Action column for that domain, choose Start setup.

    O365-BP-Verify-1-2

  3. On the Add this TXT record to show you own domain_name page, choose Okay, I've added the record.

    O365-BP-Verify-1-3

  4. Choose Next.

    O365-BP-Verify-1-4

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Back to top

Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your domains page at NoIP by using this link. You'll be prompted to Sign In.

    NoIP-BP-Configure-1-1

  2. On the Manage Hosts page, choose Modify for the domain that you want to edit.

    Important: Choose the naked domain, without prefixes such as “ftp”, “mail”, or “www”.

    NoIP-BP-Configure-1-2

  3. In the Mail Options section, in the boxes for the new record, type or copy and paste the values from the following table.

    (You may have to scroll down.)

    MX Record

    MX Priority

    <domain-key>.mail.protection.outlook.com

    Note: Get your <domain-key> from your Office 365 portal account.
    How do I find this?

    5

    (This is the default value.)

    NoIP-BP-Configure-2-1

  4. Choose Update Host.

    NoIP-BP-Configure-2-2

  5. If there are any other existing MX records, delete each record by selecting the entry and then pressing the Delete key on your keyboard.

    NoIP-BP-Configure-2-3

  6. If you have deleted any records, choose Update Host.

    NoIP-BP-Configure-2-2

Back to top

Add the four CNAME records that are required for Office 365

To create a CNAME record, NoIP requires a two-step process. First, you to create a set of hostnames at NoIP, and then you assign them to CNAME records.

Follow the steps below.

  1. To get started, go to your domains page at NoIP by using this link. You'll be prompted to Sign In.

    NoIP-BP-Configure-1-1

  2. On the Manage Hosts page, choose Add a Host.

    NoIP-BP-Configure-3-1

  3. Select the Domain value from the drop-down list.

    (You may have to scroll through the list.)

    NoIP-BP-Configure-3-2-1

  4. Add the first CNAME record.

    In the Host Information section, in the box for the new record, type or copy and paste the first Hostname value from the following table.

    Hostname

    Domain

    Target

    autodiscover

    Select your domain_name, for example, contoso.com.

    autodiscover.outlook.com

    sipdir

    Select your domain_name, for example, contoso.com.

    sipdir.online.lync.com

    webdir

    Select your domain_name, for example, contoso.com.

    webdir.online.lync.com

    clientconfig

    Select your domain_name, for example, contoso.com.

    clientconfig.microsoft-p.net

    NoIP-BP-Configure-3-2-2

  5. Choose DNS Alias (CNAME).

    NoIP-BP-Configure-3-2-3

  6. In the box for the new record, type or copy and paste the first Target value from the table.

    NoIP-BP-Configure-3-2-4

  7. Choose Add Host.

    NoIP-BP-Configure-3-3

  8. Add the second CNAME record.

    Choose Add a Host from the Manage Hosts page, and in the Host Information section, in the box for the new record, use the values from the second row of the table above. Then choose Add Host to add the second record.

    Add the third and fourth records in the same way using the values from the third and fourth rows of the table.

  9. Important: If you have Mobile Device Management (MDM) for Office 365, then you must create two additional CNAME records. Follow the procedure that you used for the other four CNAME records, but supply the values from the following table.

    (If you do not have MDM, you can skip this step.)

    Hostname

    Target (CNAME)

    Host Type

    enterpriseregistration

    enterpriseregistration.windows.net

    DNS Host (A)

    enterpriseenrollment

    enterpriseenrollment.manage.microsoft.com

    DNS Host (A)

Back to top

Add a TXT record for SPF to help prevent email spam

Important: You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values. Need examples? Check out these details and sample SPF records. To validate your SPF record, you can use one of these SPF validation tools.

  1. To get started, go to your domains page at NoIP by using this link. You'll be prompted to Sign In.

    NoIP-BP-Configure-1-1

  2. On the Manage Hosts page, choose Modify for the domain that you want to edit.

    Important: Choose the naked domain, without prefixes such as “ftp”, “mail”, or “www”.

    NoIP-BP-Configure-1-2

  3. In the Hostname Information section, in the Advanced Records row, choose TXT.

    NoIP-BP-Configure-4-1

  4. In the TXT Record area, add double-quotes to the start and end of the entry for the existing record, then press Enter on your keyboard to create a new line.

    On that new line (under the existing value), type or copy and paste the value from the following table, making sure to add double-quotes to the start and end of the value. (You can see an example in the screenshot below the table.)

    TXT Record

    v=spf1 include:spf.protection.outlook.com -all

    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    NoIP-BP-Configure-4-2

  5. Choose Update.

    NoIP-BP-Configure-4-3

Back to top

Add the two SRV records that are required for Office 365

Follow the steps below.

  1. To get started, go to your domains page at NoIP by using this link. You'll be prompted to Sign In.

    NoIP-BP-Configure-1-1

  2. On the Manage Hosts page, choose Modify.

    Important: Choose the naked domain, without prefixes such as “ftp”, “mail”, or “www”.

    NoIP-BP-Configure-1-2

  3. In the Hostname Information section, in the Advanced Records row, choose SRV.

    NoIP-BP-Configure-5-1

  4. Create the first SRV record.

    In the Create SRV record section, in the boxes for the new record, type or copy and paste the values from the first row of the following table.

    (Select the Protocol value in the Protocol row.)

    Service

    Protocol

    Priority

    Weight

    Target

    Port

    TTL

    _sip

    TLS

    100

    1

    sipdir.online.lync.com

    443

    300

    _sipfederationtls

    TCP

    100

    1

    sipfed.online.lync.com

    5061

    300

    NoIP-BP-Configure-5-2

  5. Choose Submit.

    NoIP-BP-Configure-5-3

  6. To add the other SRV record.

    In the Update Host page, choose SRV, create a record using the values from the next row in the table, and then again choose Submit to complete that record.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Back to top

Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

Back to top

Share Facebook Facebook Twitter Twitter Email Email

Was this information helpful?

Great! Any other feedback?

How can we improve it?

Thank you for your feedback!

×