Create DNS records at Net4.in for Office 365

If Net4.in is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

These are the main records to add. (Need more help? Get support.)

After you add these records at Net4.in, your domain will be set up to work with Office 365 services.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note:  This record is used only to verify that you own your domain; it doesn’t affect anything else. You can delete it later, if you like.

  1. To get started, go to your domains page at Net4.in by using this link. You'll be prompted to login.

    Net4-BP-Configure-1-1-DRAFT

  2. On the Domains page, in the My Services area, choose Domain Names.

    Net4-BP-Configure-1-2

  3. On the My Domain Names page, in the Domain Name column, choose the name of the domain that you're updating.

    Net4-BP-Configure-1-3

  4. On the Manage My Services page, choose the DNS tab.

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  5. In the boxes for the new record in the DNS Records: domain_name section, type or copy and paste the values from the following table.

    (Select the Type value from the drop-down list.)

    (Net4.in supplies the Host value automatically.)

    TTL

    Type

    Host

    Data

    3600

    (Once this value is set, it is automatically applied to all of the DNS records in the domain.)

    TXT

    (This value is supplied automatically by server.)

    MS=msXXXXXXXX

    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.
    How do I find this?

    Net4-BP-Verify-1-1

  6. Choose Create.

    Net4-BP-Verify-1-2

  7. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Domains page.

  2. On the Manage domains page, select the domain that you are verifying and then, in the Action column for that domain, choose Start setup.

    O365-BP-Verify-1-2

  3. On the Add this TXT record to show you own domain_name page, choose Okay, I've added the record.

    O365-BP-Verify-1-3

  4. Choose Next.

    O365-BP-Verify-1-4

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

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Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your domains page at Net4.in by using this link. You'll be prompted to login.

    Net4-BP-Configure-1-1-DRAFT

  2. On the Domains page, in the My Services area, choose Domain Names.

    Net4-BP-Configure-1-2

  3. On the My Domain Names page, in the Domain Name column, choose the name of the domain that you're updating.

    Net4-BP-Configure-1-3

  4. On the Manage My Services page, choose the DNS tab.

    Net4-BP-Configure-1-4

  5. In the boxes for the new record in the DNS Records: domain_name section, type or copy and paste the values from the following table.

    (Select the Type value from the drop-down list.)

    TTL

    Type

    Data

    Priority

    3600

    (Once this value is set, it is automatically applied to all of the DNS records in the domain.)

    MX

    <domain-key>.mail.protection.outlook.com

    Note: Get your <domain-key> from your Office 365 portal account.
    How do I find this?

    1

    For more information about priority, see What is MX priority?

    Net4-BP-Configure-2-1

  6. Choose Create.

    Net4-BP-Configure-2-2

  7. If there are any other MX records listed, delete each one by selecting the checkbox for that record.

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  8. Choose Multiple Delete.

    Net4-BP-Configure-2-4

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Add the four CNAME records that are required for Office 365

  1. To get started, go to your domains page at Net4.in by using this link. You'll be prompted to login.

    Net4-BP-Configure-1-1-DRAFT

  2. On the Domains page, in the My Services area, choose Domain Names.

    Net4-BP-Configure-1-2

  3. On the My Domain Names page, in the Domain Name column, choose the name of the domain that you're updating.

    Net4-BP-Configure-1-3

  4. On the Manage My Services page, choose the DNS tab.

    Net4-BP-Configure-1-4

  5. Create the first of the four CNAME records.

    In the boxes for the new record in the DNS Records : domain_name section, type or copy and paste the values from the first row of the following table.

    (Select the Type value from the drop-down list.)

    TTL

    Type

    Host

    Data

    3600

    (Once this value is set, it is automatically applied to all of the DNS records in the domain.)

    CNAME

    autodiscover

    autodiscover.outlook.com

    3600

    (Once this value is set, it is automatically applied to all of the DNS records in the domain.)

    CNAME

    sip

    sipdir.online.lync.com

    3600

    (Once this value is set, it is automatically applied to all of the DNS records in the domain.)

    CNAME

    lyncdiscover

    webdir.online.lync.com

    3600

    (Once this value is set, it is automatically applied to all of the DNS records in the domain.)

    CNAME

    msoid

    clientconfig.microsoftonline-p.net

    Net4-BP-Configure-3-1

  6. Choose Create.

    Net4-BP-Configure-3-2

  7. Create the other three CNAME records by using the same process and the values from the remaining three rows of the table.

  8. Important: If you have Mobile Device Management (MDM) for Office 365, then you must create two additional CNAME records. Follow the procedure that you used for the other four CNAME records, but supply the values from the following table.

    (If you do not have MDM, you can skip this step.)

    TTL

    Type

    Host

    Data

    3600

    (Once this value is set, it is automatically applied to all of the DNS records in the domain.)

    CNAME

    enterpriseregistration

    enterpriseregistration.windows.net

    3600

    (Once this value is set, it is automatically applied to all of the DNS records in the domain.)

    CNAME

    enterpriseenrollment

    enterpriseenrollment.manage.microsoft.com

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Add a TXT record for SPF to help prevent email spam

Important: You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values. Need examples? Check out these details and sample SPF records. To validate your SPF record, you can use one of these SPF validation tools.

  1. To get started, go to your domains page at Net4.in by using this link. You'll be prompted to login.

    Net4-BP-Configure-1-1-DRAFT

  2. On the Domains page, in the My Services area, choose Domain Names.

    Net4-BP-Configure-1-2

  3. On the My Domain Names page, in the Domain Name column, choose the name of the domain that you're updating.

    Net4-BP-Configure-1-3

  4. On the Manage My Services page, choose the DNS tab.

    Net4-BP-Configure-1-4

  5. In the boxes for the new record in the DNS Records: domain_name section, type or copy and paste the values from the following table.

    (Select the Type value from the drop-down list.)

    TTL

    Type

    Host

    Data

    3600

    (Once this value is set, it is automatically applied to all of the DNS records in the domain.)

    TXT

    (This value is supplied automatically by the server.)

    v=spf1 include:spf.protection.outlook.com -all

    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    Net4-BP-Configure-4-1

  6. Choose Create.

    Net4-BP-Configure-4-2

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Add the two SRV records that are required for Office 365

  1. To get started, go to your domains page at Net4.in by using this link. You'll be prompted to login.

    Net4-BP-Configure-1-1-DRAFT

  2. On the Domains page, in the My Services area, choose Domain Names.

    Net4-BP-Configure-1-2

  3. On the My Domain Names page, in the Domain Name column, choose the name of the domain that you're updating.

    Net4-BP-Configure-1-3

  4. On the Manage My Services page, choose the DNS tab.

    Net4-BP-Configure-1-4

  5. Create the first of the two SRV records.

    In the boxes for the new record in the DNS Records: domain_name section, type or copy and paste the values from the first row of the following table.

    (Select the Type value from the drop-down list.)

    TTL

    Type

    Host

    Data

    3600

    (Once this value is set, it is automatically applied to all of the DNS records in the domain.)

    SRV

    sip._tls.

    This value MUST end with a period (.)

    (Add this value before the domain_name shown in the Host field. For example, _sip._tls.contoso.com.)

    100 443 sipdir.online.lync.com 1

    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    3600

    (Once this value is set, it is automatically applied to all of the DNS records in the domain.)

    SRV

    _sipfederationtls._tcp.

    This value MUST end with a period (.)

    (Add this value before the domain_name shown in the Host field. For example, _sipfederationtls._tcp.contoso.com.)

    100 5061 sipfed.online.lync.com 1

    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    Net4-BP-Configure-5-1

  6. Choose Create.

    Net4-BP-Configure-5-2

  7. To add the other SRV record, choose SRV again, create a record using the values from the second row in the table, and then again choose Create to complete the record.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

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Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

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