Create DNS records at Melbourne IT for Office 365

If Melbourne IT is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Lync, and so on.

These are the main records to add. Follow the steps below or watch the video.

After you add these records at Melbourne IT, your domain will be set up to work with Office 365 services.

If you have a SharePoint Online Public Website, you can set it up to use your custom domain for the website URL address, like www.your_domain.com.

Note    Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to login to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note    This record is used only to verify that you own your domain; it doesn’t affect anything else. You can delete it later, if you like.

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Melbourne IT by using this link. You'll be prompted to log in.

    MelbourneIT-BP-Configure-1-1

  2. In the My Purchases section, choose Manage Domain Names.

    MelbourneIT-BP-Configure-1-2

  3. Under Domain Name, select the name of the domain that you want to edit.

    MelbourneIT-BP-Configure-1-3

  4. Select Manage DNS and then choose the Go button indicated in the following illustration.

    MelbourneIT-BP-Configure-1-4

  5. Scroll down to the TXT Records section. In the boxes for the new record, type or copy and paste the following values, and then choose Add.

    HOSTNAME

    TXT VALUE

    Use your domain name.

    Example: contoso.com.

    This value MUST end with a period (.).

    MS=msXXXXXXXX

    Note   This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.
    How do I find this?

    MelbourneIT-BP-Verify-2-1

  6. Choose the record that you have just created, choose Edit, select 3600 for the TTL value, and then choose Update.

    MelbourneIT-BP-Verify-2-2

  7. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Manage domains page.

  2. On the Manage domains page, in the Action column for the domain you are verifying, choose Start setup.

    O365-BP-Verify-1-2

  3. On the Add this TXT record to show you own domain_name page, choose Okay, I've added the record and then, in the confirmation dialog box, choose Finish.

    O365-BP-Verify-1-3

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Add an MX record so email for your domain will come to Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Melbourne IT by using this link. You'll be prompted to log in.

    MelbourneIT-BP-Configure-1-1

  2. In the My Purchases section, choose Manage Domain Names.

    MelbourneIT-BP-Configure-1-2

  3. Under Domain Name, select the name of the domain that you want to edit.

    MelbourneIT-BP-Configure-1-3

  4. Select Manage DNS and then choose the Go button indicated in the following illustration.

    MelbourneIT-BP-Configure-1-4

  5. Scroll down to the MX Records section. In the boxes for the new record, type or paste the following values, and then choose Add.

    HOSTNAME

    ADDRESS

    PRIORITY

    Use your domain name.

    Example: contoso.com.

    This value MUST end with a period (.).

    <domain-key>.mail.protection.outlook.com

    Note   Get your <domain-key> from your Office 365 portal account.
    How do I find this?

    0

    MelbourneIT-BP-Configure-2-1

  6. Choose the record that you have just created, choose Edit, select 3600 for the TTL value, and then choose Update.

    MelbourneIT-BP-Configure-2-2

  7. If there are any other existing MX records, delete each of them by choosing Delete in the row for that record.

    MelbourneIT-BP-Configure-2-3

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Add the four CNAME records that are required for Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Melbourne IT by using this link. You'll be prompted to log in.

    MelbourneIT-BP-Configure-1-1

  2. In the My Purchases section, choose Manage Domain Names.

    MelbourneIT-BP-Configure-1-2

  3. Under Domain Name, select the name of the domain that you want to edit.

    MelbourneIT-BP-Configure-1-3

  4. Select Manage DNS and then choose the Go button indicated in the following illustration.

    MelbourneIT-BP-Configure-1-4

  5. Scroll down to the A, CNAME, AAAA Records section. In the boxes for each new record, type or copy and paste the values from one row of the following table, and then choose Add to add that record.

    (Choose the TYPE value from the drop-down list.)

    HOSTNAME

    POINTS TO

    TYPE

    autodiscover

    autodiscover.outlook.com

    This value MUST end with a period (.).

    CNAME

    sip

    sipdir.online.lync.com

    This value MUST end with a period (.).

    CNAME

    lyncdiscover

    webdir.online.lync.com

    This value MUST end with a period (.).

    CNAME

    msoid

    clientconfig.microsoftonline-p.net

    This value MUST end with a period (.).

    CNAME

    MelbourneIT-BP-Configure-3-1

  6. For each of the four CNAME records that you have created, choose the record, choose Edit, select 3600 for the TTL value, and then choose Update.

    MelbourneIT-BP-Configure-3-2

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Add a TXT record to help prevent email spam

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Melbourne IT by using this link. You'll be prompted to log in.

    MelbourneIT-BP-Configure-1-1

  2. In the My Purchases section, choose Manage Domain Names.

    MelbourneIT-BP-Configure-1-2

  3. Under Domain Name, select the name of the domain that you want to edit.

    MelbourneIT-BP-Configure-1-3

  4. Select Manage DNS and then choose the Go button indicated in the following illustration.

    MelbourneIT-BP-Configure-1-4

  5. Scroll down to the TXT Records section. In the boxes for the new record, type or copy and paste the following values, and then choose Add.

    HOSTNAME

    TXT VALUE

    Use your domain name.

    Example: contoso.com.

    This value MUST end with a period (.).

    v=spf1 include:spf.protection.outlook.com -all

    Note   We recommend copying and pasting this entry, so that all of the spacing stays correct.

    MelbourneIT-BP-Configure-4-1

  6. Choose the record that you have just created, choose Edit, select 3600 for the TTL value, and then choose Update.

    MelbourneIT-BP-Configure-4-2

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Add the two SRV records that are required for Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Melbourne IT by using this link. You'll be prompted to log in.

    MelbourneIT-BP-Configure-1-1

  2. In the My Purchases section, choose Manage Domain Names.

    MelbourneIT-BP-Configure-1-2

  3. Under Domain Name, select the name of the domain that you want to edit.

    MelbourneIT-BP-Configure-1-3

  4. Select Manage DNS and then choose the Go button indicated in the following illustration.

    MelbourneIT-BP-Configure-1-4

  5. Scroll down to the SRV Records section. In the boxes for each new record, type or copy and paste the values from one row of the following table, and then choose Add to add that record.

    Name

    Priority

    Port

    Weight

    Service

    Protocol

    Target

    Use your domain name.

    Example: contoso.com.

    This value MUST end with a period (.).

    100

    443

    1

    _sip

    _tls

    sipdir.online.lync.com

    Use your domain name.

    Example: contoso.com.

    This value MUST end with a period (.).

    100

    5061

    1

    _sipfederationtls

    _tcp

    sipfed.online.lync.com

    MelbourneIT-BP-Configure-5-1

  6. For each of the two SRV records that you have created, choose the record, choose Edit, select 3600 for the TTL value, and then choose Update.

    MelbourneIT-BP-Configure-5-2

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Applies To: Office 365 Admin, Office 365 Small Business Admin



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