Create DNS records at Hover for Office 365

If Hover is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Lync, and so on.

These are the main records to add. Follow the steps below or watch the video.

After you add these records at Hover, your domain will be set up to work with Office 365 services.

If you have a SharePoint Online Public Website, you can set it up to use your custom domain for the website URL address, like www.your_domain.com.

Note    Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to login to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note    This record is used only to verify that you own your domain; it doesn’t affect anything else. You can delete it later, if you like.

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    HoverBP-Configure-1-1

  2. Under Manage Your Domains, select the name of the domain that you want to edit.

    HoverBP-Configure-1-2

  3. Choose the DNS tab.

    HoverBP-Configure-1-3

  4. Choose Add New.

    HoverBP-Configure-2-1

  5. In the boxes for the new record, select TXT for the Record Type, and then type or copy and paste the following values.

    Hostname

    Record Type

    Value

    @

    TXT

    MS=msXXXXXXXX

    Note   This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.
    How do I find this?

    HoverBP-Verify-1-3

  6. Choose Save.

    HoverBP-Verify-1-4

  7. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Manage domains page.

  2. On the Manage domains page, in the Action column for the domain you are verifying, choose Start setup.

    O365-BP-Verify-1-2

  3. On the Add this TXT record to show you own domain_name page, choose Okay, I've added the record and then, in the confirmation dialog box, choose Finish.

    O365-BP-Verify-1-3

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Add an MX record so email for your domain will come to Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    HoverBP-Configure-1-1

  2. Under Manage Your Domains, select the name of the domain that you want to edit.

    HoverBP-Configure-1-2

  3. Choose the DNS tab.

    HoverBP-Configure-1-3

  4. Choose Add New.

    HoverBP-Configure-2-1

  5. In the boxes for the new record, select MX for the Record Type, and then type or copy and paste the following values.

    Hostname

    Record Type

    Priority

    Hostname

    @

    MX

    10

    <domain-key>.mail.protection.outlook.com

    Note   Get your <domain-key> from your Office 365 portal account.
    How do I find this?

    HoverBP-Configure-2-2

  6. Choose Save.

    HoverBP-Configure-2-3

  7. If there are any other MX records, you can delete them by mousing over the record you want to remove and then choosing Delete.

    HoverBP-Configure-2-4

  8. Choose Yes to confirm each deletion.

    HoverBP-Configure-2-5

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Add the four CNAME records that are required for Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    HoverBP-Configure-1-1

  2. Under Manage Your Domains, select the name of the domain that you want to edit.

    HoverBP-Configure-1-2

  3. Choose the DNS tab.

    HoverBP-Configure-1-3

  4. Use the following three-step process to add each of the four CNAME records.

    First, choose Add New.

    HoverBP-Configure-2-1

    Second, in the new record, select CNAME for the Record Type, and then type or copy and paste the values from one of the rows in the following table.

    Hostname

    Target Host

    autodiscover

    autodiscover.outlook.com

    sip

    sipdir.online.lync.com

    lyncdiscover

    webdir.online.lync.com

    msoid

    clientconfig.microsoftonline-p.net

    HoverBP-Configure-3-2

    Third, choose Save.

    Repeat this process to add each of the other CNAME records.

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Add a TXT record to help prevent email spam

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    HoverBP-Configure-1-1

  2. Under Manage Your Domains, select the name of the domain that you want to edit.

    HoverBP-Configure-1-2

  3. Choose the DNS tab.

    HoverBP-Configure-1-3

  4. Choose Add New.

    HoverBP-Configure-2-1

  5. In the boxes for the new record, select TXT for the Record Type, and then type or copy and paste the following values.

    Hostname

    Record Type

    Value

    @

    TXT

    v=spf1 include:spf.protection.outlook.com -all

    Note   We recommend copying and pasting this entry, so that all of the spacing stays correct.

    HoverBP-Configure-4-2

  6. Choose Save.

    HoverBP-Configure-4-3

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Add the two SRV records that are required for Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    HoverBP-Configure-1-1

  2. Under Manage Your Domains, select the name of the domain that you want to edit.

    HoverBP-Configure-1-2

  3. Choose the DNS tab.

    HoverBP-Configure-1-3

  4. Use the following three-step process to add each of the two SRV records.

    First, choose Add New.

    HoverBP-Configure-2-1

    Second, in the new record, select SRV for the Record Type, and then type or copy and paste the values from one of the rows in the following table.

    Hostname

    Priority

    Weight

    Port

    Target

    _sip._tls

    100

    1

    443

    sipdir.online.lync.com

    _sipfederationtls._tcp

    100

    1

    5061

    sipfed.online.lync.com

    HoverBP-Configure-5-2

    Third, choose Save.

    HoverBP-Configure-5-3

    Repeat this process to add the other SRV record.

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Applies To: Office 365 Admin, Office 365 Small Business Admin



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