Create DNS records at GoDaddy for Office 365

If GoDaddy is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Lync, and so on.

These are the main records to add. Follow the steps below or watch the video.

After you add these records at GoDaddy, your domain will be set up to work with Office 365 services.

If you have a SharePoint Online Public Website, you can set it up to use your custom domain for the website URL address, like www.your_domain.com.

Note    Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to login to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note    This record is used only to verify that you own your domain; it doesn’t affect anything else. You can delete it later, if you like.

Follow the steps below or watch the video.

  1. To get started, go to your domains page at GoDaddy by using this link. You'll be prompted to log in.

    GoDaddy-BP-Configure-1-1

  2. Under Domain Name, select the name of the domain that you want to edit.

    GoDaddy-BP-Configure-1-2

  3. Choose DNS Zone File, and then choose Add Record.

    GoDaddy-BP-Configure-1-3

  4. In the boxes for the new record, type or copy and paste the following values, and then choose Finish.

    (Select the Record Type and TTL values from the drop-down lists.)

    Record Type

    Host

    TXT Value

    TTL

    TXT (Text)

    @

    MS=msXXXXXXXX

    Note   This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.
    How do I find this?

    1 hour

    GoDaddy-BP-Verify-1-2

  5. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Manage domains page.

  2. On the Manage domains page, in the Action column for the domain you are verifying, choose Start setup.

    O365-BP-Verify-1-2

  3. On the Add this TXT record to show you own domain_name page, choose Okay, I've added the record and then, in the confirmation dialog box, choose Finish.

    O365-BP-Verify-1-3

Back to top

Add an MX record so email for your domain will come to Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at GoDaddy by using this link. You'll be prompted to log in.

    GoDaddy-BP-Configure-1-1

  2. Under Domain Name, select the name of the domain that you want to edit.

    GoDaddy-BP-Configure-1-2

  3. Choose DNS Zone File, and then choose Add Record.

    GoDaddy-BP-Configure-1-3

  4. In the boxes for the new record, type or paste the following values, and then choose Finish.

    (Select the Record Type and TTL values from the drop-down lists.)

    Record Type

    Host

    Points to

    Priority

    TTL

    MX (Mail Exchanger)

    @

    <domain-key>.mail.protection.outlook.com

    Note   Get your <domain-key> from your Office 365 portal account.
    How do I find this?

    10

    1 hour

    GoDaddy-BP-Configure-2-1

  5. If there are any other MX records, delete them all in the MX (Mail Exchanger) section of the Domain Details page. (Select each record and then, in the Actions column, choose the trash-can Delete icon.)

    GoDaddy-BP-Configure-2-2

Back to top

Add the four CNAME records that are required for Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at GoDaddy by using this link. You'll be prompted to log in.

    GoDaddy-BP-Configure-1-1

  2. Under Domain Name, select the name of the domain that you want to edit.

    GoDaddy-BP-Configure-1-2

  3. Choose DNS Zone File, and then choose Add Record.

    GoDaddy-BP-Configure-1-3

  4. In the boxes for the four new records, type or copy and paste the following values. After you add each of the first three new records, choose Add Another.

    (Select the Record Type and TTL values from the drop-down lists.)

    Record Type

    Host

    Points to

    TTL

    CNAME (Alias)

    autodiscover

    autodiscover.outlook.com

    1 hour

    CNAME (Alias)

    sip

    sipdir.online.lync.com

    1 hour

    CNAME (Alias)

    lyncdiscover

    webdir.online.lync.com

    1 hour

    CNAME (Alias)

    msoid

    clientconfig.microsoftonline-p.net

    1 hour

    GoDaddy-BP-Configure-3-1

  5. When you have added the fourth new record, choose Finish.

Back to top

Add a TXT record to help prevent email spam

Follow the steps below or watch the video.

  1. To get started, go to your domains page at GoDaddy by using this link. You'll be prompted to log in.

    GoDaddy-BP-Configure-1-1

  2. Under Domain Name, select the name of the domain that you want to edit.

    GoDaddy-BP-Configure-1-2

  3. Choose DNS Zone File, and then choose Add Record.

    GoDaddy-BP-Configure-1-3

  4. In the boxes for the new record, type or paste the following values, and then choose Finish.

    (Select the Record Type and TTL values from the drop-down lists.)

    Record Type

    Host

    TXT Value

    TTL

    TXT (Text)

    @

    v=spf1 include:spf.protection.outlook.com -all

    Note   We recommend copying and pasting this entry, so that all of the spacing stays correct.

    1 hour

    GoDaddy-BP-Configure-4-1

Back to top

Add the two SRV records that are required for Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at GoDaddy by using this link. You'll be prompted to log in.

    GoDaddy-BP-Configure-1-1

  2. Under Domain Name, select the name of the domain that you want to edit.

    GoDaddy-BP-Configure-1-2

  3. Choose DNS Zone File, and then choose Add Record.

    GoDaddy-BP-Configure-1-3

  4. In the boxes for the two new records, type or copy and paste the following values. After you add the first new record, choose Add Another.

    (Select the Record Type and TTL values from the drop-down lists.)

    Record Type

    Name

    Target

    Protocol

    Service

    Priority

    Weight

    Port

    TTL

    SRV (Service)

    @

    sipdir.online.lync.com

    _tls

    _sip

    100

    1

    443

    1 hour

    SRV (Service)

    @

    sipfed.online.lync.com

    _tcp

    _sipfederationtls

    100

    1

    5061

    1 hour

    GoDaddy-BP-Configure-5-1

  5. When you have added the second new record, choose Finish.

Back to top

Applies To: Office 365 Admin, Office 365 Small Business Admin



Was this information helpful?

Yes No

How can we improve it?

255 characters remaining

To protect your privacy, please do not include contact information in your feedback. Review our privacy policy.

Thank you for your feedback!

Support resources

Change language