Office 365 Admin / Domains

Create DNS records at Europe Registry for Office 365

If Europe Registry is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Lync, and so on.

These are the main records to add.

After you add these records at Europe Registry, your domain will be set up to work with Office 365 services.

If you have a SharePoint Online Public Website, you can set it up to use your custom domain for the website URL address, like www.your_domain.com.

Note    Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you’re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to login to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note    This record is used only to verify that you own your domain; it doesn’t affect anything else. You can delete it later, if you like.

  1. To get started, go to your domains page at Europe Registry by using this link. You'll be prompted to login first.

    EuropeRegistry-BP-Configure-1-1

  2. Under Registered Domain List, select the name of the domain that you want to edit.

    EuropeRegistry-BP-Configure-1-2

  3. Under Domain Nameserver Details, choose Setup/Edit DNS Zone Records.

    EuropeRegistry-BP-Configure-1-3

  4. In the boxes for the new record, type or copy and paste the following values.

    (Select the Type value from the drop-down list.)

    Host

    Type

    Content

    @

    TXT

    MS=msXXXXXXXX.

    Note   This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.
    How do I find this?

    This value MUST end with a period (.).

    EuropeRegistry-BP-Verify-1-1

  5. Choose Add +.

  6. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Manage domains page.

  2. On the Manage domains page, select your domain and then, in the Action column for the domain you are verifying, choose Start setup.

    O365-BP-Verify-1-2

  3. On the Add this TXT record to show you own domain_name page, choose Okay, I've added the record and then, in the confirmation dialog box, choose Finish.

    O365-BP-Verify-1-4

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Add an MX record so email for your domain will come to Office 365

  1. To get started, go to your domains page at Europe Registry by using this link. You'll be prompted to login first.

    EuropeRegistry-BP-Configure-1-1

  2. Under Registered Domain List, select the name of the domain that you want to edit.

    EuropeRegistry-BP-Configure-1-2

  3. Under Domain Nameserver Details, choose Setup/Edit DNS Zone Records.

    EuropeRegistry-BP-Configure-1-3

  4. In the boxes for the new record, type or copy and paste the following values.

    (Select the Type value from the drop-down list.)

    Host

    Type

    Content

    Priority

    @

    MX

    <domain-key>.mail.protection.outlook.com.

    Note   Get your <domain-key> from your Office 365 portal account.
    How do I find this?

    This value MUST end with a period (.).

    10

    For more information about priority, see What is MX priority?

    EuropeRegistry-BP-Configure-2-1

  5. Choose Add +.

  6. If there are any other existing MX records, delete each of them by choosing the red X beside the record.

    EuropeRegistry-BP-Configure-2-2

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Add the CNAME records that are required for Office 365

  1. To get started, go to your domains page at Europe Registry by using this link. You'll be prompted to login first.

    EuropeRegistry-BP-Configure-1-1

  2. Under Registered Domain List, select the name of the domain that you want to edit.

    EuropeRegistry-BP-Configure-1-2

  3. Under Domain Nameserver Details, choose Setup/Edit DNS Zone Records.

    EuropeRegistry-BP-Configure-1-3

  4. In the boxes for each of the four new records, type or copy and paste the following values. When you finish each record, choose Add + to add that record.

    (Select the Type value from the drop-down list.)

    Host

    Type

    Content

    autodiscover

    CNAME

    autodiscover.outlook.com.

    This value MUST end with a period (.).

    sip

    CNAME

    sipdir.online.lync.com.

    This value MUST end with a period (.).

    lyncdiscover

    CNAME

    webdir.online.lync.com.

    This value MUST end with a period (.).

    msoid

    CNAME

    clientconfig.microsoftonline-p.net.

    This value MUST end with a period (.).

    EuropeRegistry-BP-Configure-3-1

  5. Important   If you have Mobile Device Manager (MDM), then you must create two additional CNAME records. Follow the procedure that you used for the other four CNAME records, but supply the values from the following table.

    (If you do not have MDM, you can skip this step.)

    Host

    Type

    Content

    enterpriseregistration

    CNAME

    enterpriseregistration.windows.net.

    This value MUST end with a period (.).

    enterpriseenrollment

    CNAME

    enterpriseenrollment.manage.microsoft.com.

    This value MUST end with a period (.).

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Add a TXT record to help prevent email spam

  1. To get started, go to your domains page at Europe Registry by using this link. You'll be prompted to login first.

    EuropeRegistry-BP-Configure-1-1

  2. Under Registered Domain List, select the name of the domain that you want to edit.

    EuropeRegistry-BP-Configure-1-2

  3. Under Domain Nameserver Details, choose Setup/Edit DNS Zone Records.

    EuropeRegistry-BP-Configure-1-3

  4. In the boxes for the new record, type or copy and paste the following values.

    (Select the Type value from the drop-down list.)

    Host

    Type

    Content

    @

    TXT

    v=spf1 include:spf.protection.outlook.com -all.

    Note   We recommend copying and pasting this entry, so that all of the spacing stays correct.

    This value MUST end with a period (.).

    EuropeRegistry-BP-Configure-4-1

  5. Choose Add +.

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Add the two SRV records that are required for Office 365

  1. To get started, go to your domains page at Europe Registry by using this link. You'll be prompted to login first.

    EuropeRegistry-BP-Configure-1-1

  2. Under Registered Domain List, select the name of the domain that you want to edit.

    EuropeRegistry-BP-Configure-1-2

  3. Under Domain Nameserver Details, choose Setup/Edit DNS Zone Records.

    EuropeRegistry-BP-Configure-1-3

  4. In the boxes for each new record, type or copy and paste the values from one row in the following table. When you finish each record, choose Add + to add that record.

    (Select the Type value from the drop-down list.)

    Host

    TYPE

    Content

    Priority

    _sip._tls

    SRV

    1 443 sipdir.online.lync.com.

    Note   We recommend copying and pasting this entry, so that all of the spacing stays correct.

    This value MUST end with a period (.).

    100

    _sipfederationtls._tcp

    SRV

    1 5061 sipfed.online.lync.com.

    Note   We recommend copying and pasting this entry, so that all of the spacing stays correct.

    This value MUST end with a period (.).

    100

    EuropeRegistry-BP-Configure-5-1

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Applies To: Office 365 Admin, Office 365 Small Business Admin



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