Crash caused by Camtasia add-in in Word 2016 for Mac 64-bit

Important: This issue is now closed with the fix indicated below. For more information on other recent issues for your application, see Fixes or workarounds for recent Office issues.

Last updated: September 2016


When you use the TechSmith Camtasia add-in to record a PowerPoint presentation, the Recorder crashes a few seconds into the presentation.

Status: Fixed

TechSmith has released an update to the add-in, which is now compatible with Word 2016 for Mac 64-bit version and available from This link takes you to a web page with a Download this media link near the top. Click that link to start the download. Once the download is complete, run the DMG file to replace your current version of Camtasia for Mac.

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See Also

Error message and Add-in Compatibility after upgrading to Office for Mac 64-bit Office

KB 3187505: Office 2016 for Mac 64-bit Upgrade

Office 2016 for Mac upgrade to 64-bit

Mac Office and the Transition to 64-bit

Fixes or workarounds for recent issues in Word for Mac

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