Course summary: Create a shared mailbox in Office 365

Add a shared mailbox to Outlook Web App

  1. Sign in to Office 365 with your work or school account.

  2. At the top of the page, select Outlook. Or, select the app launcher Office 365 app launcher icon, and then select Outlook.

    Office 365 navigation options
  3. Right-click (or press and hold) your name in the folder list and select Add shared folder.

  4. Type the name of the shared mailbox and then select Add.

Add a shared mailbox to Outlook

In Outlook 2013   :

If you are a member of a shared mailbox, the mailbox automatically appears in your Outlook folder list.

In Outlook 2010   :

  1. Select the File tab. Then, select Account Settingsand Account Settings.

  2. Select your Office 365 Exchange account, and then select Change. Select More Settings, select the Advanced tab, and then select Add.

  3. Type the name of the shared mailbox and select OK.

See also

Applies To: Office 365 End User

Was this information helpful?

Yes No

How can we improve it?

255 characters remaining

To protect your privacy, please do not include contact information in your feedback. Review our privacy policy.

Thank you for your feedback!

Support resources

Change language