Change your payment method for Office 365 for business

Tip: For Office 365 Home, Personal, and University, see Change how you pay for Office 365 for home.

When you buy Office 365, you choose either to pay by credit card or pay by invoice. You can switch between these payment methods at any time during your subscription, or change how often you make payments. After you switch methods, your users will continue to have the same license assignments as before.

What if I have an outstanding balance?

If you're moving from invoice to credit card, your existing invoice charges won't be transferred to your credit card, so be sure to pay any outstanding invoice balance by check or wire transfer.

If you're moving from credit card to invoice, any outstanding balance will be transferred to your next invoice.

Change from invoice to credit card

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.

  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.

  3. In the admin center, choose Billing > Subscriptions.

    Your screen might look like either of the following screenshots:

    Screen shot of the Billing menu in the Office 365 Admin Center.

    Screen shot of the Billing menu in the new Office 365 Admin Center with Subscription selected.

  4. Choose the subscription that you want to change. In the Payment details section, choose Change payment details.

    Screen shot of the ‘Payment method’ section of a Subscription card for a subscription that pays by invoice.

  5. In the Change payment details pane, choose Change your payment method.

    Screen shot of the ‘Change payment details’ pane for a subscription that is currently paid by invoice.

  6. In the Change your payment method dialog box, choose Continue.

    Screen shot of the notice that displays when you switch from invoice to credit card payment.
  7. On the How does this look? page, you can optionally increase the number of users licenses that you want for this subscription, and then choose Next.

  8. On the How do you want to pay? page, in the Payment method list, select either Existing card or New credit card.

    Screen shot of the ‘Payment method section on the How do you want to pay?’ page, with the payment option drop-down box expanded.

  9. Choose whether you want to pay by the year or pay each month.

    Screen shot of the ‘Payment method’ section on the ‘How do you want to pay?’ page, with ‘New credit card’ and ‘Pay by the month’ options selected.

  10. If you chose the New credit card option in step 8, fill out the rest of your payment information.

  11. When you're done filling out the form, choose Place order.

When you return to the Subscriptions page, you will see the old subscription marked Disabled and the new one marked Active. You can let the old subscription expire.

Change from credit card to invoice

Note: The option to pay by invoice is only available If your Office 365 subscription costs over a certain amount (which varies by service location). A credit check might be required for larger invoice payments. To learn more, see Pay by invoice or credit card.

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.

  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.

  3. In the admin center, choose Billing > Subscriptions.

    Your screen might look like either of the following screenshots:

    Screen shot of the Billing menu in the Office 365 Admin Center.

    Screen shot of the Billing menu in the new Office 365 Admin Center with Subscription selected.

  4. Choose the subscription that you want to change. In the Payment methods section, choose Change payment details.

    Screen shot of the ‘Payment method’ section of a Subscription card for a subscription that pays by credit card.
  5. In the Change payment details pane, choose Change your payment method.

    Screen shot of the ‘Change payment details’ pane for a subscription that is currently paid by credit card.
  6. In the Change your payment method dialog box, choose Continue.

    Screen shot of the notice that displays when you switch from credit card to invoice payment.
  7. Choose OK to return to the admin center.

    Screen shot of the confirmation notice that displays after your subscription is converted to invoice payment.

Change payment frequency

If you want to change your payment frequency, either from annual to monthly or monthly to annual, you'll need to call Office 365 support for assistance.

See Also

Update your credit card information for Office 365 for business

Billing in Office 365 for business – Admin Help

Contact Office 365 for business support

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