Office 365 Admin

Change your organization's address, technical contact email, and other information

Notes   This article describes how to make changes to your Office 365 company profile, such as name, address, phone, and so on. If you're looking for answers to billing questions, see:

The company profile page inOffice 365 is where you edit basic information about your company. This information includes:

Item

Description

Organization name and address

The organization name entered here is what users will see on the following pages:

  • Sign-in page: If your users have set up other Microsoft accounts with their business or school email address, they may see the organization name on the sign-in page. This helps them distinguish between their work or school account and their other accounts, so they can identify which one to use when they sign in.

  • Organization profile link and page: The link to your organization’s profile displays the organization name.

  • Your bill, under Sold To: The Sold To address on your bill is the same as your organization address on your profile page. See Understand my bill for Office 365 for business.

Country or region where the company is headquartered

The selected country or region determines which services are available to you, the taxes and billing currency for your country or region, and the location of the data center closest to you. For details on what services are available to each country, see Microsoft Office license restrictions.

Note   Once selected, the country or region cannot be changed. If you want to change the selection, you'll have to cancel your subscription and sign up again. For help with this process, contact billing and subscription support.

Business phone

This is the primary number for your company. It's usually the number of your company headquarters.

Technical contact email address

This is the email address for the primary technical person who administers your Office 365 subscription. This is the person who will receive communications about Office 365 service status.

Default domain

This is the domain that's used in your employees' email addresses (for example, joe@fourthcoffee.com). Office 365 created a domain for you when you signed up for the services but you can easily change it. For more information, see What are onmicrosoft.com and public.sharepoint.com in Office 365?.

Preferred display language

This setting determines the language for all communications that are sent from Microsoft to your organization. When you sign up, this setting determines the language used by SharePoint Online, which your users see on your team site. If you change the language preference setting after you sign up, all future communications are sent in the most recent language selected.

Note    The language used by SharePoint Online can’t be changed.

Edit the company profile page

The ability to access and edit the company profile page depends both on your role in the organization and your Office 365 subscription. You must be an admin (Office 365 Small Business) or a global admin (all other Office 365 plans) in order to update the company profile.

To change information on your company’s profile page:

  1. Sign in to Office 365 with your work or school account.

  2. Go to the Office 365 admin center.

  3. Select your organization's name on the right side of the page.

  4. Change the information you want to update, and then select Save.

Change user profiles and email signatures

  • Admin info   
    If you're an admin and want to change your alternate email address for resetting passwords or business email address, go to Settings Settings: update your profile, install software and connect it to the cloud > Office 365 settings.

  • User info   
    If you're a user and want to change your individual language preference, go to Settings Settings: update your profile, install software and connect it to the cloud > Office 365 settings.

For more information, see Change your contact preferences or Change your display language.

  • Email signatures   
    You can change your email signature in Outlook Web App. For more information, see Mail settings.

Applies To: Office 365 End User, Office 365 Admin, Office 365 Small Business Admin



Was this information helpful?

Yes No

How can we improve it?

255 characters remaining

To protect your privacy, please do not include contact information in your feedback. Review our privacy policy.

Thank you for your feedback!

Support resources

Change language