Change your billing address for Office 365 for business

Tip: For Office 365 Home, Personal, and University, see Update your billing address for Office 365 for home.

After you’ve subscribed to Office 365 for business, you may want to change:

Change your physical billing address

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.

  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.

  3. In the admin center, choose Billing > Subscriptions.

    Your screen might look like either of the following screenshots:

    Screen shot of the Billing menu in the new Office 365 Admin Center with Subscriptions selected.

    Screen shot of the Billing menu in the Office 365 Admin Center with Subscriptions selected.

  4. Select the subscription you want to change, then choose Change payment details.

    Screen shot of the ‘Payment method’ section of a Subscription card for a subscription that pays by credit card.
  5. Credit card customers: On the Change payment details page, choose Edit details, update your billing address, and then choose Submit.

    Screen shot of the ‘Change payment details’ pane for a subscription that is currently paid by credit card.

    Invoice customers: On the Change payment details page, update your billing address, and then choose Submit.

    Screen shot of the Change payment details pane.

Tip: You can change your payment method from invoice to credit card or vice versa.

Change the alternate email address your billing notifications are sent to

By default, your organization’s billing notifications are sent to the Office 365 email address and the alternate email address of every global and billing admin in your organization. Each admin can change their alternate email address by updating their profile information.

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.

  2. Select the User icon, and choose View account.

    Screenshot of the user menu with the "View account" option selected.
  3. Choose Personal info.

    Screenshot of the "My account" menu with the "Personal info" option selected.
  4. In the Contact details box, choose Edit.

    Screenshot of the "Contact details" box with the "Edit" button indicated by a hand icon.
  5. In the Alternate email box, type the alternate email address you want to use, then choose Save.

    Screenshot of the "Contact details" pane in edit mode.

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Were these steps helpful? If so, please let us know at the bottom of this topic. If they weren't, and you're still having trouble, tell us what you were trying to do, and what problems you encountered.

Still need help? Contact support.

As an admin for Office 365 for business, you get free access to our knowledgeable support agents for pre-sales, account, and billing support, as well as for help resolving technical issues. You can also contact support on behalf of Office 365 users in your organization.

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

Note: If you’re using Office 365 operated by 21Vianet in China, please contact the 21Vianet support team.

See Also

Change your service usage address for Office 365 for business

Billing in Office 365 for business – Admin Help

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