Change nameservers to set up Office 365 at E-business Services

Follow these instructions if you want Office 365 operated by 21Vianet to manage your Office 365 DNS records for you. (If you prefer, you canmanage all your DNS records at E-business Services.)

Here’s what you need to do:

Add a TXT record to verify that you own the domain

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note:  This record is used only to verify that you own your domain; it doesn’t affect anything else. You can delete it later, if you like.

Follow the steps below.

  1. To get started, go to your domains page at E-business Services by using this link. You'll be prompted to sign in.

    Sign in to domain control panel

  2. Click DNS解析管理 (DNS record management).

    Click "DNS解析管理"

  3. In the 高级解析 (advanced DNS settings) section, click 文本记录(TXT记录) (TXT record).

    Click "文本记录(TXT记录)"

  4. Make sure that the fields are set to precisely the following values for the empty record:

    • 主机名 (host name): Leave the box blank.

    • 内容 (value): Paste Destination or Points to Address value that you just copied.

  5. Click 增加 (add).

    Add TXT record

  6. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Manage domains page.

  2. On the Manage domains page, in the Action column for the domain you are verifying, choose Start setup.

    O365-BP-Verify-1-2

  3. On the Add this TXT record to show you own domain_name page, choose Okay, I've added the record and then, in the confirmation dialog box, choose Finish.

    O365-BP-Verify-1-3

Change your domain’s nameserver records

To complete setting up your domain with Office 365, you change your domain’s NS records at your domain registrar to point to the Office 365 operated by 21Vianet primary and secondary name servers. This sets up Office 365 to update the domain's DNS records for you. We'll add all records so that email, Lync, and your public website work with your domain, and you'll be all set.

Caution:  When you change your domain’s NS records to point to the Office 365 name servers, all the services that are currently associated with your domain are affected. For example, all email sent to your domain (like rob@your_domain.com) will start coming to Office 365 after you make this change.

Ready to change your NS records so Office 365 can set up your domain? Follow the steps below.

  1. To get started, go to your domains page at E-business Services by using this link. You'll be prompted to sign in.

    Sign in to domain control panel

  2. Click 查看域名信息 (domain information).

    Click "查看域名信息"

  3. Click 修改DNS (change name servers).

  4. In the DNS服务器1 (primary name server) row, type or paste ns1.dns.partner.microsoftonline.cn.

    Change name servers

  5. In the DNS服务器2 (secondary name server) row, type or paste ns2.dns.partner.microsoftonline.cn.

  6. Click 确认提交 (submit).

Note: Your nameserver record updates may take up to several hours to update across the Internet's DNS system. Then your Office 365 email and other services will be all set to work with your domain.

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