Tip: Office 365 for business admins, see Cancel Office 365 for business.
You can cancel your Office 365 Home or Office 365 Personal trial subscription within 30 days of signing up, and your credit card will not be charged. You can cancel your paid subscription and you might receive a refund if you:
Bought a yearly subscription within the last 30 days, or
Bought a monthly subscription, and cancel within 30 days of your last renewal date .
Important: If you bought an Office 365 subscription through a third-party, such as Best Buy, you’ll have to contact the provider to cancel your subscription.
Sign in to the Services & subscriptions page with the Microsoft account associated with your Office 365 subscription.
Find the Office 365 subscription that you want to cancel, and then choose Cancel. You might be given the choice to get a refund for unused time. If you choose to get a refund, the subscription will go into reduced functionality mode immediately. Otherwise, you'll have access to your subscription until it expires.
Note: If you do not see a Cancel link, you either have a pre-paid subscription, or you bought your subscription from a third-party. Contact support for assistance.
Follow the prompts to cancel your subscription.
What happens after I cancel my subscription?
After you cancel your subscription, Office will run in reduced functionality mode and will show Unlicensed Product notifications. You’ll still be able to open and print your documents but you won’t be able to edit them or to create new ones. You’ll also lose access to the services that are included with your subscription, such as extra OneDrive storage and Skype minutes. If you have an Office 365 Home subscription, this also applies to anyone you've shared your subscription with. You can uninstall Office at any time.
Still need help? Contact Support
As an Office 365 subscriber, you can contact support for free to get help with account and billing issues.
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